Windows 7 telling me it is not genuine, however it is a legit copy.

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  1. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #11

    Please open Notepad, then use notepad to open the regfix.reg file, then copy and paste ALL the content in your response.

    It seems that my fears about Norton may be justified.

    Please download the Norton Removal Tool - after reading the details on the link below - and then disconnect from the internet, uninstall Norton, run the Removal Tool, and then reboot and run an MGADiag report - then reinstall Norton (if you must - otherwise download and install MSE)
    then run another MGADiag report.

    Post both reports, and we'll see where we are.
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  3. ProSnipor
    Posts : 27
    Windows 7 premium 64 bit
    Thread Starter
       New #12

    This was the code for the reg fix. Will work on uninstalling norton.

    Windows Registry Editor Version 5.00
    [HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32]
    @="C:\\Windows\\system32\\vbscript.dll"
    "ThreadingModel"="Both"
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #13

    Well, the code looks right, so I can only conclude that permissions are improperly set (which is probably Norton's fault)
      My Computer
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  6. ProSnipor
    Posts : 27
    Windows 7 premium 64 bit
    Thread Starter
       New #14

    *Sighs* I have bad news, even after uninstalling norton restarting my pc. I still get the unable to write all files, data etc error from before. Here is the MGADiag without norton installed.


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-R4CMM-C3RB3-9V4CT
    Windows Product Key Hash: YMMF7YwmGbLO2u9gwhhHwoBupc0=
    Windows Product ID: 00359-OEM-9805661-66170
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {138DA265-4E9A-4716-8984-89ED378DD17E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Kyle\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{138DA265-4E9A-4716-8984-89ED378DD17E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9V4CT</PKey><PID>00359-OEM-9805661-66170</PID><PIDType>8</PIDType><SID>S-1-5-21-3691324936-1177366919-1304017508</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20111117000000.000000+000</Date></BIOS><HWID>6DF83507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:11:2012 10:57
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAQACAAAAAwABAAEAHKImUfbaVPLACBAzGkhqj9boxJZiPeiCLNdcLcCzAtA=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    AAFT ALASKA OEMAAFT
    SSDT AMD POWERNOW
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  7. ProSnipor
    Posts : 27
    Windows 7 premium 64 bit
    Thread Starter
       New #15

    Here it is once again with norton reinstalled

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-R4CMM-C3RB3-9V4CT
    Windows Product Key Hash: YMMF7YwmGbLO2u9gwhhHwoBupc0=
    Windows Product ID: 00359-OEM-9805661-66170
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {138DA265-4E9A-4716-8984-89ED378DD17E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Kyle\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{138DA265-4E9A-4716-8984-89ED378DD17E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9V4CT</PKey><PID>00359-OEM-9805661-66170</PID><PIDType>8</PIDType><SID>S-1-5-21-3691324936-1177366919-1304017508</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20111117000000.000000+000</Date></BIOS><HWID>6DF83507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:11:2012 10:57
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAEAAQACAAAAAwABAAEAHKImUfbaVPLACBAzGkhqj9boxJZiPeiCLNdcLcCzAtA=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    AAFT ALASKA OEMAAFT
    SSDT AMD POWERNOW
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  8. ProSnipor
    Posts : 27
    Windows 7 premium 64 bit
    Thread Starter
       New #16

    I'l ask this again, being it was never answered. Is there any chance that windows is freaking out because i upgraded my motherboard? Or is that not a possibility?
      My Computer
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #17

    A new motherboard would/could a non-genuine reponse - but not of this kind.
    This problem appears to be the result of permissions problems in the Registry. Even if you were to enter a Fulll Retail Product Key into this install, it would make no difference to the results, as the license cannot be properly evaluated while the vbscript is unable to run.

    A quick question - have you ever had SpyBot S&D installed?
      My Computer
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  11. ProSnipor
    Posts : 27
    Windows 7 premium 64 bit
    Thread Starter
       New #18

    No i don't beleive i have. I did use a reg cleaner once 6 months ago though. However it has been uninstalled. Is there any way to try and undo what it did?
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  12. ProSnipor
    Posts : 27
    Windows 7 premium 64 bit
    Thread Starter
       New #19

    And could that be linked to this? Because 3-6 months is a long time for windows to wait to complain no?
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  13. aja007
    Posts : 19
    Windows 7 Ultimate x86
       New #20

    I get the same Not Genuine message after I installed SP1 so I removed SP1 and did a System Restore and the Not Genuine message went away! However my PID info disappeared as well!?


    Any suggestions as to why I got a Not Genuine message and why my PID disappeared?
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