New
#11
Thanks Brink for bringing out your personal experience.
It is a pity that Microsoft keeps the end-users in dark in such matters that affect him and we as users are to rely upon user experiences rather than any authentic official information by the provider.
One reason why I tend to recommend staying with OEM-SLP activations rather than submitting oneself blindly to COA-SLP activation without knowing what is in store next time and the next time however frequent or infrequent the necessity for activation arises. Well Brink, it is not a serious issue for me and those who back up compulsively, but there are thousands and thousands of users who do not back-up and who don't even have a security software in place.We try to reach only a handful and educate them.
As NoelDP seems to point out in the previous post there could also be a communication gap between the user and the service provider especially on a phone conversation due to weak proficiency in oral communication, listening and understanding capabilities on both sides. These are the perils of activation by phone live.