Activation key does not work anymore

jumanji · 16 Apr 2012

Sbrideau said:

Oddly enough when I called today the person at the other end didn't have any trouble giving me the numbers that goes in the step 3 of the activation by phone option. I now have a successful activation.

Thanks for all the information you gave me guys, helped a bit.

Thats good to know but doesn't speak well of Microsoft's Phone activation live which kept you confused and under tension for quite sometime with the three activation theory. What changed? Only the person at the other end, I presume.:)

pparks1 · 16 Apr 2012

Sbrideau said:

Oddly enough when I called today the person at the other end didn't have any trouble giving me the numbers that goes in the step 3 of the activation by phone option. I now have a successful activation.

Thanks for all the information you gave me guys, helped a bit.

My guess is that the first person simply didn't understand and assumed you were doing something shady. It's unfortunate that these things happen, but glad you got through it and thanks for keeping us informed. Hopefully this thread will be useful to somebody else someday.

NoelDP · 16 Apr 2012

Nice to hear a success story :)
Please do us all a favour, and post a new MGADiag report on your current status, for future refernce..

...download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

Sbrideau · 16 Apr 2012

Sure, here's the new diagnostic. I hope you don't mind me removing the key and hash, since it's information I don't really like sharing.

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-**2WY
Windows Product Key Hash: Not giving this one away
Windows Product ID: 00371-177-1430922-85511
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {501C7B0E-0B3A-40DC-9CF4-B1FA27A068DF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120305-1505
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-177-143092-00-4105-7601.0000-1012012
Installation ID: 011313467436266240634393306932981016561566150085200210
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: GW2WY
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 17/04/2012 12:15:58 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:11:2012 22:44
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAEAAQACAAAAAwABAAEAln1AttIpTjQo+xpgnoLeiM6f/tEKIrKe2l4ucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            _ASUS_        Notebook
  FACP            _ASUS_        Notebook
  DBGP            _ASUS_        Notebook
  HPET            _ASUS_        Notebook
  MCFG            _ASUS_        Notebook
  ECDT            _ASUS_        Notebook
  SLIC            _ASUS_        Notebook
  SSDT            PmRef        Cpu0Ist
  SSDT            PmRef        Cpu0Ist
  ASF!            INTEL          HCG

NoelDP · 17 Apr 2012

Thanks for that - the Key in use here is a Retail ne, rather than OEM, and the rest of the report looks fine to me,

FWIW< there is nothing sensitive in the report - there are many thousands on them ponsted on MS's own forums.
Anything sensitive has already been excised by the tool - such as the first two groups of characters in the Product Key. What's left is sufficient to be unique, but not sufficient to allow use of the Key, or to make it discoverable in any real sense. The hash is almost irrelevant, since many machines will almost certainly share the same hash.