Win 7 Pro - This is not a genuine copy of windows message


  1. otc
    Posts : 5
    Windows 7 Pro 64 bit
       #1

    Win 7 Pro - This is not a genuine copy of windows message


    Hi,

    I was, up until a month ago, an avid user and supporter of Win XP Pro, (32 bit). However, I built a new pc last month and as it was a full 64 bit m/c I thought I'd give Win 7 a go and see how I got on with it.

    I wanted to "try before you buy", so I downloaded a copy of Win 7 Pro from a torrent site. Installed it and all was good. I found I actually loved this version even though I was a devout XP fan up until that point.

    Anyway, I decided a couple of weeks ago to purchase a genuine copy of Win 7 Pro, (allbeit an OEM version), so that I could use the key to make my current copy legal. However, 2 days before my OEM arrived, I was suddenly prompted with a message - This copy of Windows is not genuine, (or words that effect). My desktop image disappeared and a little "footnote" was left in the bottom right corner of the desktop.

    I figured Windows defender had tried to update and that's when MS found me out.

    So, my OEM arrives and I duly enter the key and the message goes away and I can reinstate my desktop image. "Great" I think to myself. 2 days later, the message reappears and if I right click My Computer/Properties, the "Ask for genuine MS s/w" sign is there and my desktop goes black again.

    Seems nothing I do will make this legit copy I now own, legit.

    Any ideas? (Diagnostic report below. I've removed a few more digits, just in case someone has a powerful decrypting tool to make my key visible )

    Funnily enough, after d/l'ing the MGAD tool and running it, the not genuine message on the desktop disappeared again

    I know I did a bad thing, but I have rectified that now and I need resolution

    otc.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-*****-*****-49J6F
    Windows Product Key Hash: 9+6x0H5UaA8NGItys11zseP9uEk=
    Windows Product ID: 00371-OEM-9045197-47920
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {209665CD-D875-4233-A163-297498AC0090}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{209665CD-D875-4233-A163-297498AC0090}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-49J6F</PKey><PID>00371-OEM-9045197-47920</PID><PIDType>3</PIDType><SID>S-1-5-21-637323311-1020415637-2880886675</SID><SYSTEM><Manufacturer>To be filled by O.E.M.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0901</Version><SMBIOSVersion major="2" minor="7"/><Date>20111202000000.000000+000</Date></BIOS><HWID>5F4B3707018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-451-947920-02-2057-7601.0000-1072012
    Installation ID: 014696436735331153969083420424236033680756285896078643
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 49J6F
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 19/04/2012 23:09:08

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAgACAAAAAQABAAEAHKJCQdKHRlKAHxLkrIsFrYqbvOLobBQP

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    SSDT AMD POWERNOW
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    There are no obvious problems in your report -it's possible that one of two things happened...

    1) You had a 'race condition' that sorted itself out in the normal way, when MGADiag forced a re-evaluation of the license.
    2) MGADiag has a limited repair capability - and that came into play.

    You need to go to the Validation site to confirm that all is well (www.microsoft.com/genuine/validate ) - and you should install the WAT Update (KB971033) from WIndows Update, which will enable better information-gathering if the situation recurs.
      My Computer


  3. otc
    Posts : 5
    Windows 7 Pro 64 bit
    Thread Starter
       #3

    Cheers Noel,

    KB971033 is already installed, Validation was successful, but I'm pretty certain I'd seen that screen before, (saying I was entitled to MS Essentials).

    Oh! well, fingers crossed I guess.

    otc.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    971033 is NOT installed, according to your report!
    - the file mismatches, and the errors under Windows Activation Technologies give that much away :)
      My Computer


  5. otc
    Posts : 5
    Windows 7 Pro 64 bit
    Thread Starter
       #5

    I beg to differ sir (see attached).

    IDK if this was an automated d/l and install, as I wasn't told there were important updates and asked if I'd like to install them, but this happened TODAY and on 4th Jan, which is also odd, seeing as how I've only had Win 7 on this pc for almost a month .

    Which file mismatch line tells you this wasn't installed as of the log report last night? Just curious

    otc.
    Attached Thumbnails Attached Thumbnails Win 7 Pro - This is not a genuine copy of windows message-kb971033.jpg  
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    That's the Update History - which only says that it installed on that date - it doesn't mention that something has since uninstalled it.

    download and install the 64-bit version from Description of the update for Windows Activation Technologies
    then run another MGADiag report, and post the results.
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    All four are files which show this error only when the update is not installed.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Ah -I've just taken a closer look at your history - and you reinstalled the update today - I assume that was after you posted the report?
    please post a new report.
      My Computer


  8. otc
    Posts : 5
    Windows 7 Pro 64 bit
    Thread Starter
       #8

    Yes, report first initiated Thursday, updated Friday by the looks of things but w/o my authorisation strangely enough.

    New report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-YYKRJ-RBMRC-49J6F
    Windows Product Key Hash: 9+6x0H5UaA8NGItys11zseP9uEk=
    Windows Product ID: 00371-OEM-9045197-47920
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {209665CD-D875-4233-A163-297498AC0090}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120305-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{209665CD-D875-4233-A163-297498AC0090}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-49J6F</PKey><PID>00371-OEM-9045197-47920</PID><PIDType>3</PIDType><SID>S-1-5-21-637323311-1020415637-2880886675</SID><SYSTEM><Manufacturer>To be filled by O.E.M.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0901</Version><SMBIOSVersion major="2" minor="7"/><Date>20111202000000.000000+000</Date></BIOS><HWID>5F4B3707018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-451-947920-02-2057-7601.0000-1072012
    Installation ID: 014696436735331153969083420424236033680756285896078643
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 49J6F
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 21/04/2012 00:38:05

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:20:2012 16:43
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAgACAAAAAQABAAEAHKJCQdKHRlKAHxLkrIsFrYqbvOLobBQP

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    SSDT AMD POWERNOW


    otc.
      My Computer


  9. otc
    Posts : 5
    Windows 7 Pro 64 bit
    Thread Starter
       #9

    btw, what's the SLIC table all about? Do I need it?

    Also, what's with the rearming process? Should I be worried I only have 3 left?

    otc.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    The SLIC table is irrelevant with an OEM System Builder install
    3 is the normal count for re-arms - it's the number of time you can extend the grace period if your machine becomes de-actiated for soeme reason
    It looks like validation installed KB971033 - check the timestamps on the files themselves Validation occured at 4:20:2012 16:43
      My Computer


 

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