Periodic "Windows 7 Build 7601 This version of windows is not genuine"

wanchoo · 25 May 2012

You don't have to gather anything for phone activation and I am speaking from personal experience. You already have a Product Key and you are well aware of the history of your machine from the day that you purchased it.

On phoning Microsoft Rep shall ask you a few questions that you can easily answer and if he is satisfied he shall activate your OS, and if not shall tell you the further course of action to take.

But even at this stage I would strongly recommend downloading the ISO to make a clean install and then phoning Microsoft for activation if it doesn't activate on the Net.

Circumventing or working around problems is also a solution to the problems and gives you another type of learning experience.

Kagamiseki said:

Should I do the phone activation?
And what do I need to gather together before doing the phone activation, if I should?

NoelDP · 26 May 2012

Licensing Data-->
C:\windows\system32\slmgr.vbs(1131, 5) (null): 0xC004F012

This problem is often the result of corruption of the licensing store

Please first try recreating the Licensing Store.
Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

Reboot and Post back with a new MGADiag report

edit - sorry - I didn't notice that you'd already changed the Key to your COA Key successfully - this simply needs activating by telephone.
telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions - but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you

Kagamiseki · 26 May 2012

Success-- New MGADiag

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-HMCF4-JMDCK-MFBRP
Windows Product Key Hash: wP70/LbGN3CoGfhHoK/nORILrWo=
Windows Product ID: 00359-OEM-9817467-47067
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {4C1A4F2A-B4BC-416B-AA6E-BF5DCFADB8F1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4C1A4F2A-B4BC-416B-AA6E-BF5DCFADB8F1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MFBRP</PKey><PID>00359-OEM-9817467-47067</PID><PIDType>8</PIDType><SID>S-1-5-21-38748506-244446839-1267621653</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C655D</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>1.50</Version><SMBIOSVersion major="2" minor="7"/><Date>20110407000000.000000+000</Date></BIOS><HWID>A31C3007018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-174-647067-02-1033-7601.0000-1462012
Installation ID: 013636412322768630623572516364153226479940084630619394
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: MFBRP
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 5/26/2012 11:43:56 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:2:2012 01:51
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAABAAAABAABAAEAonZEigrW7rJQ8ULCgvXQMWrPcoq+QfwI

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            TOSINV        TOSINV00
  FACP            TOSINV        TOSINV00
  HPET            TOSINV        TOSINV00
  BOOT            TOSINV        TOSINV00
  MCFG            TOSINV        TOSINV00
  SLIC            TOSINV        TOSINV00
  SSDT            TOSINV        TsbOdm
  SSDT            TOSINV        TsbOdm
  SSDT            TOSINV        TsbOdm

"License Status: Licensed"
Looks good.

NoelDP · 26 May 2012

Yep - I'd agree that the report looks good.

Just by way of a check, please go to www.microsoft.com/genuine/validate and see what happens. You should be offered MSE and IE9 (you don't need to take either) if it passes - or you'll get a snotty message if it fails.

Kagamiseki · 26 May 2012

Yep, offered MSE and IE9
Hope the problem doesn't come back!

If you happen to be knowledgeable in that field, I have another thread in the General Discussion about my Hard drive, but thanks for all your help with this Noel and Wanchoo!

NoelDP · 26 May 2012

You're welcome - I'll take a look, but....

wanchoo · 26 May 2012

You are welcome, once more.