Windows unable to update: error code : 8007065E


  1. Posts : 1
    Windows 7 64 bit
       #1

    Windows unable to update: error code : 8007065E


    Hello, I have attempted to update windows 7 with the : Security update for windows 7 for X64 systems (KB2619339) with only failed results. the error code is : 8007065E

    I have CBS logs WINDOWS resource protection found corrupt files but was unable to fix some of them.

    Any help is appreciated as I like to keep my windows up to date and am rather confused.

    Attached are the CBS logs.

    In advance thanks for any help.


    Shayne
      My Computer


  2. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #2

    shayneacids,

    Welcome to SevenForums.

    Please follow this procedure.

    Be sure to delete the existing logs first as explained in the procedure.

    Upload ( do not post inline) the resulting SFCDETAILS.TXT file.

    System File Checker – SFC

    System File Checker checks system files and restores them if possible.

    System File Checker places results in:
    %windir%\logs\cbs

    My preference is to empty the abovementioned folder BEFORE I run SFC.

    How to empty the “results” folder
    · Run CMD.EXE as administrator
    o WIN | type CMD.EXE | do NOT hit ENTER |
    o CTRL + Shift + ENTER key combo | YES button
    · Type following commands, each followed with ENTER key
    o CD %windir%\logs\CBS
    o DEL *.*
    o EXIT

    To run System File Checker:
    WIN | type CMD.EXE | do NOT hit Enter| CTRL + SHIFT + ENTER key combo | YES button
    WIN is the key with the Microsoft flag on top.

    Enter SFC /SCANNOW
    When System File Checker finishes---

    If you do not see:
    Verification 100% complete.
    Windows Resource Protection did not find any integrity violations.

    Then:
    Ø Type EXIT to return
    Ø RESTART your computer
    Ø Run sfc /scannow again

    If you do not see:
    Windows Resource Protection did not find any integrity violations.

    Then:
    Ø Type EXIT to return
    Ø RESTART your computer
    Ø Run sfc /scannow again

    If you do not see:
    Windows Resource Protection did not find any integrity violations.

    Then:
    Ø Type EXIT to return
    Ø RESTART your computer
    Ø Run sfc /scannow again
    Notice that you have run sfc and restarted your computer up to three times.

    Ø If all did not go well, you can use
    the findstr command to view the results.

    VIEW THE RESULTS
    Put the System File Checker (SFC) results in a File on the Desktop
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > %userprofile%\desktop\sfcdetails.txt
    where /C: specifies the desired search string
      My Computer


  3. Posts : 338
    win7 home premium-64bit-SP1-IE10
       #3

    Hello sheyne
    After executing the procedur of Karlsnooks, go to this site for readiness tool:

    Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details
    Or you can download the KB and install it yourself from this site:

    Download: Security Update for Windows 7 (KB2619339) - Microsoft Download Center - Download Details
    Good luck
      My Computer


 

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