Update fails multiple times Windows defender

M1GU31 · 04 Jun 2012

Been the same update for the past week or so,I don't use defender but it's annoying me because it keeps asking me to update but always fails.My hunch is the update is corrupted when it downloaded.Tried sfc /scannow it fixed some files,installed the latest Microsoft hotfix and still fails. Is there a way to delete the update and make it re-download because i think its corrupted and that's why it wont install or maybe it's another problem,unsure.Any suggestions and help is much appreciated.

Brink · 04 Jun 2012

Hello Miguel,

You might see if using OPTION TWO in the tutorial below to reset Windows Update may help. :)

Windows Update - Reset

M1GU31 · 05 Jun 2012

The problem still persist.

Brink · 05 Jun 2012

Is this the hotfix you used?

http://support.microsoft.com/kb/978714

Double check to see if you have any of these .dll files missing in the C:\Windows\System32 folder, or cannot be fixed by SFC. If so, you could just let me know which ones you need, and I'll be happy to upload clean copies for you to replace/restore them. :)

atl.dll
urlmon.dll
mshtml.dll
shdocvw.dll
browseui.dll
jscript.dll
vbscript.dll
scrrun.dll
msxml.dll
msxml3.dll
msxml6.dll
actxprxy.dll
softpub.dll
wintrust.dll
dssenh.dll
rsaenh.dll
gpkcsp.dll
sccbase.dll
slbcsp.dll
cryptdlg.dll
oleaut32.dll
ole32.dll
shell32.dll
initpki.dll
wuapi.dll
wuaueng.dll
wuaueng1.dll
wucltui.dll
wups.dll
wups2.dll
wuweb.dll
qmgr.dll
qmgrprxy.dll
wucltux.dll
muweb.dll
wuwebv.dll

M1GU31 · 05 Jun 2012

il'l do the scan and check the system32 folder. No i used this hotfix the one the little bubble in windows gave a link to that it suggested to take a look at when the update failed called windows help and support window. Anyways this is the one I went to that windows suggested.
Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2012] - Microsoft Download Center - Download Details

M1GU31 · 05 Jun 2012

Okay I did the scan and it was unable to fix some.Also i'm missing the following dll files in the system 32 folder

gpkcsp.dll
sccbase.dll
slbcsp.dll
initpki.dll
wuaueng1.dll
wucltui.dll
wuweb.dll
muweb.dll

Hopalong X · 05 Jun 2012

You should be able to extract the files from your Windows disk.
Extract Files from Windows 7 Installation DVD

Of those you listed I do not have two. One other I have ends in a different letter than yours.
May be the same or slightly different so would be useless.
If I had them all I would have zipped and posted copies.

That is the only ideas I have.

M1GU31 · 05 Jun 2012

Don't know if i'm failing to find them or what but I don't see any of them in the main directory of system32 on my dvd.Maybe i'm looking in the wrong place or it just doesn't have them

Hopalong X · 05 Jun 2012

I have never had the need to try it before I remembered seeing the tutorial and posted it for you.

Brink stated above he would upload you copies if you let him know.

Brink · 05 Jun 2012

Yep, I don't have those .dll files either. It looks like Microsoft ("Click here to few or hide detailed information" link there) included them in the reset for other MS programs like Office.