Major activation problem


  1. Posts : 54
    Windows 7 / Vista
       #1

    Major activation problem


    Hello, I recently bought the windows 7 home premium, then my motherboard fried. After getting a new one installed I had thought it was safest to reinstall windows just to make sure no hardware related software could cause problems. However now when I try to activate I get an error stating "the product key you typed cannot be used to activate windows on this computer".

    What can I do? :S with todays computer marked where a computer component go from great to crap in less then a year, Microsoft can't expect to limit their OS to only one motherboard?
    Last edited by skunksmash; 08 Nov 2009 at 09:28.
      My Computer


  2. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #2

    What type of Windows 7 did you buy - is it a student version, full retail version, upgrade version?
      My Computer


  3. Posts : 2,606
    Windows 7 Pro X64 SP1
       #3

    flashist said:
    Hello, I recently bought the windows 7 home premium, then my motherboard fried. After getting a new one installed I had thought it was safest to reinstall windows just to make sure no hardware related software could cause problems. However now when I try to activate I get an error stating "the product key you typed cannot be used to activate windows on this computer".

    What can I do? :S with todays computer marked where a computer component go from great to crap in less then a year, Microsoft can't expect to limit their OS to only one motherboard?
    I haven't seen this, but it sounds like what you'd get if you tried to install Win7 on a blank HD using an upgrade license.

    If that's the case, all is not lost:

    http://www.winsupersite.com/win7/cle...rade_media.asp

    You may have to activate by telephone, though, as the activation server will list the key as already in use.
    Last edited by bobkn; 07 Nov 2009 at 22:18. Reason: typo
      My Computer


  4. Posts : 98
    Win 7 32 bit , Win xp Sp3
       #4

    In a case like this, you do a phone activation. No problem. Explain what happened and MS will activate you
      My Computer


  5. Posts : 54
    Windows 7 / Vista
    Thread Starter
       #5

    So I've got to use the phone? ok, another question for you then: I ordered my copy from amazon, so I got the uk version as far as I can tell. But I live in Norway, can I still get it activated by calling Microsoft Norway? or do I have to talk with Microsoft Uk?

    Oh, and no, it's not an upgrade version. My previous install was also installed on a clean HDD, but I'm guessing the problem is related to this windows 7 only having one license now bound to my old fried motherboard?
    Last edited by flashist; 08 Nov 2009 at 07:20. Reason: additional info
      My Computer


  6. Posts : 54
    Windows 7 / Vista
    Thread Starter
       #6

    Got it solved now. By calling some automatic phone service and activate it there, I find it sort of strange that the phone service can activate it, but online not. seeing I basically gave it the same information and it was all automatically handled.

    Anyway, activation is completed. Thanks for all the replies and help I've got on this thread
      My Computer


 

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