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Windows 7: Checking for updates of my windows 7 system no longer responds

24 Jun 2012   #31
a cooperator

Windows 7 Home Premium SP1-64bit.
 
 

Could you please reply me to solve this problem? I have scanned again but
I didn't see any of those threats in this path '\Windows\Microsoft Antimalware\Support' and even this path isn't available, although I let the Defender scan.
The problem still is going on.!!!!
As a result, how can I upload 4 log files???


My System SpecsSystem Spec
.
24 Jun 2012   #32
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

Use the paper-clip icon as shown below, to attach the log files.

Regards,
Golden


Attached Thumbnails
Checking for updates of my windows 7 system no longer responds-capture.jpg  
My System SpecsSystem Spec
24 Jun 2012   #33
gregrocker
Microsoft MVP

 

What were the results of SFC -SCANNOW Command and Repair Install I suggested in Posts #19 and 23?
My System SpecsSystem Spec
.

24 Jun 2012   #34
a cooperator

Windows 7 Home Premium SP1-64bit.
 
 

Quote   Quote: Originally Posted by Golden View Post
Hi,

Use the paper-clip icon as shown below, to attach the log files.

Regards,
Golden
Thank you so much, I think there is fairly a misunderstanding, I would like to ask that when I scanned with the Defender, then I have checked this path '\Windows\Microsoft Antimalware\Support' in my USB Flash Drive. However, I didn't see any files or anything and even this path isn't available, although I let the Defender scan.
My System SpecsSystem Spec
24 Jun 2012   #35
a cooperator

Windows 7 Home Premium SP1-64bit.
 
 

Quote   Quote: Originally Posted by gregrocker View Post
What were the results of SFC -SCANNOW Command and Repair Install I suggested in Posts #19 and 23?
Thank you so much indeed Gregrocker, I have done the SFC-Scan, and it found some problems and repair them in the first scan, but when I noticed that the problem still going on, I have said to myself that I have to do more scans with SFC. However, in these scans, SFC didn't found any problems.

For 'Repair install', how can I do it as long as I don't have a Windows 7 installation disc?

On the other hand, the Repair install' maybe will reinstall the a new version on my system. As a result, my data will remove. As it is described there:
NOTE: Be sure to backup anything that you do not want to lose first to be extra safe.
My System SpecsSystem Spec
24 Jun 2012   #36
gregrocker
Microsoft MVP

 

Did you even read the linked tutorial for Repair Install?

All of these questions are answered therein.

In fact I stated in post 23 that an installer was included.
My System SpecsSystem Spec
24 Jun 2012   #37
a cooperator

Windows 7 Home Premium SP1-64bit.
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Did you even read the linked tutorial for Repair Install?

All of these questions are answered therein.

In fact I stated in post 23 that an installer was included.
Yes, I have read it,
As it is described there:
NOTE: Be sure to backup anything that you do not want to lose first to be extra safe.

So, the Repair install' maybe will reinstall the a new version on my system. As a result, my data will remove.
My System SpecsSystem Spec
24 Jun 2012   #38
gregrocker
Microsoft MVP

 

It keeps all programs, settings and data in place while reinstalling the OS.

You should always have your data backed up in case of HD or other failure.
My System SpecsSystem Spec
24 Jun 2012   #39
a cooperator

Windows 7 Home Premium SP1-64bit.
 
 

Quote   Quote: Originally Posted by gregrocker View Post
It keeps all programs, settings and data in place while reinstalling the OS.

You should always have your data backed up in case of HD or other failure.
Yes, you are quite right, but I couldn't do that because this tool of windows no longer responds, when I click on it to make a backup.



On the other hand, Should I do anything to return my data and settings or everything will still as it was after the repair completes.
My System SpecsSystem Spec
24 Jun 2012   #40
gregrocker
Microsoft MVP

 

Data will still be in-place after this in-place Upgrade unless there is a catastrophic failure to HD or during repair so that even a boot disk cannot retrieve it. This hasn't happened in any of the countless Repair Installs I've helped with.

Nevertheless back up by dragging your active User folders (Documents, Pictures, Music, Favorites, etc) to External, another HD, DVD, flash stick or upload 7gb free with each Windows Live ID to Skydrive - this can be easily done with Sync Any Folder to Your SkyDrive Account | PCWorld

Make sure you have everything you need in those folders, or drag it separately.
My System SpecsSystem Spec
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 Checking for updates of my windows 7 system no longer responds




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