My.comp.wont.upgrade.to.Home.Premium....

@Ubunturules ikr.

@NoelDP i'll check again later when I get home, but it says I can upgrade to the 32 bit Home Premium, Professional, and Ultimate using Windows Anytime Upgrade. That's why I was asking if there were 32bit and 64bit Upgrade Keys. Because if there were my mom might have gotten me the 64bit one instead of the 32bit Key. And I hope you're right. If a staples employee made me have this issue then they lost a major customer..I told him specifically Starter to Home Premium over the phone.

I have Teamviewer 7 and 6 on there, so yea lol. I got this for free, and i'm not wasting my time buying this.

My last 5 Resorts:

Reinstall Windows 7 SP1
Recovery Method
Call MS Support
Call Dell Support (Oh I don't wanna to that.)
Go to Staples and make them fix it. Im supposed to be going there soon, like tomorrow maybe, to get a new laptop with Home Premium x64 already installed. Only if they fix this one so my mom can get this and I get my new laptop. If they don't then this perfect one won't be mines :'(

Here's the link to the said "Perfect Laptop" :HP Pavilion g7-2017-us 17.3" Laptop | Staples®

Ikr. I get all that, plus 50 bucks cheaper than what My dad paid for this one. And I hope that is the case, because I don't understand it either.

No, there isn't a 32 bit or 64 bit upgrade, because the anytime upgrade has nothing to do with actually installing the OS. The key just "unlocks" the features of the OS. Just like there isn't a 32 bit or 64 bit key for doing the installation - it's the actual installation media that determines if you use 32 bit or 64 bit.

If that's the case then why can't I unlock the features for Home Premium?

.....because the Anytime Upgrade procedures cannot verify that the installed OS is activated and valid

Until that is corrected, it will continue to fail

Unfortunately, every other indicator says that the install IS activated and validated - and I have never seen this situation before.

Great...A waste of 80 bucks....just freaking great.

As I kkeep saying - if you use the Recovery system to get back to an ex-factory state, then the Anytime Upgrade should then work.

No, it's not a waste. You can try to reinstall the OS and the perform the upgrade. There's something seriously wrong with the current install, and that's the only fix that will probably work, as has been indicated on a bunch of other websites when people have this problem during the upgrade process.