New
#41
well it seems like this step will take forever lol. i'll be sure to look for the log file once this is over...hopefully.
My.comp.wont.upgrade.to.Home.Premium....
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New #42
actually nevermind! Im off to look for the log file!
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New #43
Okay here it is! (wasnt as much as i expected lol)
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 15.0
2012-06-25 09:39
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 2123
No errors detected
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New #44
That's good at least :)
OK Now Click on Start
in the Search box, type AnyTime Upgrade
hit the Enter key
follow the instructions, and enter your Key on request.
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New #45
*prays* please, please let this work!
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New #46
No...it still didn't work...
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New #47
'didn't work' is not enough - we need more details, such as the error message it came up with.
Please have a look in the Event Viewer and see if you can find anything there that's relevant
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New #48
Dude. its the same message as the screenshot i posted before.
"The Upgrade was unsuccessful. Please try the upgrade again."
I'll try again and see what happened. I tried using Microsoft Fix it this time.
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New #49
Here. That's the error message.
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New #50
OK - that's referring to the Windows Firewall, for some reason - and implies that the service has been disabled.
What Security Software are you using?
What AV's have EVER been installed on this system (including any pre-installed by the manufacturer but never activated)?
Please run the following commands in an Elevated Command Prompt window and copy the results to your reply
NET START MPSSVC
SC QC MPSSVC
NET START BFE
SC QC BFE
Quote
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