windows 7 won't validate

Sorry - I got a bit overwhelmed yesterday!
Yep, it worked, but it's normal.
As far as I can tell, the permissions are correct all around.
This probably means that the file itself has been altered, or more likely that the source files have been altered - possibly by malware.
Please copy ypur CBS.log file to the desktop (you can't work on it in place), then zip it up and attach it to your reply - hopefully we'll see which it is, and we'll be able to correct it.

(C:\Windows\Logs\CBS\CBS.log)

That's why I said to copy it to the desktop first - you zip the copy, not the original :)

(sorry - maybe I could have phrased it better)

hayitstina said:

i'm sorry i misunderstood you i hope i did this right :)

Afraid not - you used the 'Send to..'> Desktop, rather than Copy and Paste. (done it myself all too often!)
try it again :)

hayitstina said:

did i do this one right?

Sorry, no - it's the shortcut again.
try this.
Open Windows Explorer (Computer)
Navigate to the C:\Windows\Logs\CBS folder so that it lists the contained files in the right pane.
right-clock on the CBS.log file and select Copy
Close Windows Explorer.
Right-click on the desktop in a clear area, and select Paste.

Now right-click on the new file and select Properties
in the General tab it will give information about the file type and size.
Type of file should be 'Text Document (log)' if you're lucky
Size should be anywhere from 20KB to 10MB (or higher!)
If that's OK, then zip it up and attach it - otherwise delete it and start again.