[help] about update

Pooints · 10 Jul 2012

Hi i am pooints .

I formated last week my PC with Windows 7 ultimate x64 .

But i stopped update , and PC has worked perfectly for 5 days , but at fifth day the IE(internet explorer),gadgeds,serachBar etc has deleted , i do not know why , but they are deleted .

I start again update but saim problem , i has scaned PC with Avira and malware bytes and saim problem ,

Can anyone tell me how to restore them .

Thank you , and sorry for my english

Pooints · 10 Jul 2012

any help please , is uregntly

OldMX · 10 Jul 2012

NoelDP said:

We need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell

(or use the instructions at the top of the forum index page)

Post the report please.

karlsnooks · 10 Jul 2012

pooints,
Don't panic. We are all busy people. When we get to your post is when we get to your post.

Please post the report requested by OldMX.

thanks,
karl

grits · 10 Jul 2012

Is Oldmx's reply for pooints or for some other thread?

karlsnooks · 10 Jul 2012

grits,
Why don't you ask OldMX?

tom982 · 11 Jul 2012

grits said:

Is Oldmx's reply for pooints or for some other thread?

He is just quoting the instructions made by our Windows Activation expert :) It saves him from rewriting it. Follow the instructions in his post, then paste the log here.

Tom