windows not genuine

karlsnooks · 15 Jul 2012

Simply physically go to the computer.
On that computer run MGADiag

From that computer perform the copy and paste.

Forget using the iPAD.

We can wait until you are back at the computer under question.

wombles · 15 Jul 2012

I can't but I have the I phone and I have plugged it in to the laptop now.

karlsnooks · 15 Jul 2012

What can't you do?

Never use the word it in technical matters. thanks for your understanding and cooperation, karl

wombles · 15 Jul 2012

I've run the MGADiag, through the I phone connected to the laptop, let me get to copy but not paste?

kegobeer · 15 Jul 2012

You need to log into the Windows computer and run all of these things from it, not from within your phone. Is there some reason why you can't/won't use the Windows computer?

wombles · 15 Jul 2012

Thank you for your advice, and

karlsnooks · 15 Jul 2012

I agree totally with KegoBeer.

wombles · 15 Jul 2012

I just received a message, on the laptop now saying , insert removable media ( important) and another saying windows defender needs to scan my computer....?

karlsnooks · 15 Jul 2012

ignore the message.

give us the results of MGADiag.exe

wombles · 15 Jul 2012

Thanks guys for your help and advise, problem not solved yet but I'm Hopeful! :)