New
#31
Okay, so it sort of got fixed.
I'm still having trouble installing two updates.
One is the Security Update for Microsoft Silverlight (KB2690721) and the other is the Microsoft Security Essentials Client Update Package (KB2691905).
Update errors Code 64C, 8004FF84 & 66A.
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New #32
Can you please tell us what you did?
Are you using MSE as your antivirus? If not, just hide it and try installing silver light alone.
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New #33
Well, at first I tried the solutions you provided but none of them did the trick. Then I did what Tom said. I fixed the Microsoft .NET Framework 4 Client Profile.
Yes, it is the only antivirus program I have installed aside from Malwarebytes.
I tried installing the Silverlight on its own but it fails and I get the error code 64C.
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New #34
Hi Gabby,
That's great news. I'm glad that fixed it for you :) When I saw the error code, I assumed that the problem was the "does not apply" part, not the "blocked by another condition" - which it was.
KBXXXXXXX does not apply, or is blocked by another condition on your computer.
Can you upload your CBS log again please:
C:\Windows\Logs\CBS\CBS.log
If it's too big to attach here, upload it to Free Cloud Storage - MediaFire
Tom
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New #36
Thanks for the log. Strangely, neither of those two updates are mentioned in it.
Let's tackle these one by one :) I would like you to repair Silverlight by following these instructions:
Update errors Code 64C, 8004FF84 & 66A.
But instead of touching the .NET framework, I would like you to repair Microsoft Silverlight.
Then try installing the update.
Tom
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New #37
There's no repair option, only the uninstall. Does that mean Silverlight is fine or is the repair option not showing because there's something wrong? What should I do?
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New #40
I can't uninstall. :\
"The feature you are trying to use is on a network resource that is unavailable."
BTW, thanks for all the effort you guys have given so far. I appreciate it. :)
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