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Windows 7 Pro suddenly de-activated
Last night after some modem problems which may be coincidental Windows 7 PRO (OEM) suddenly de-activated. It now will not re-activate either by the normal method or by telephone. No hardware has been changed and to my knowledge no new software was installed although some of course may have been updated. I was simply attempting to browse the web. It came with a new build and has been fine since November 2011. Checking the error logs I find these related messages.
Code:Genuine state set to non-genuine (0x00000000) for application Id 55c92734-d682-4d71-983e-d6ec3f16059fI ran the MGADiag tool and it produced this.Code:Acquisition of genuine ticket failed (hr=0xC004C4A2) for template Id 66c92734-d682-4d71-983e-d6ec3f16059f
Any help would be greatly appreciated. This is a genuine copy of Windows complete with all the hologram markings bought with new hardware and was fine up until last night.Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-YYFKQ-W4DKB-7WXWM Windows Product Key Hash: JLwWA7W7VM0EPRoXsijzFl2BZ/w= Windows Product ID: 00371-OEM-9305146-03065 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {1BC01DF0-F6E9-4BA3-A4CF-0880754FAC43}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.120503-2030 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: {1BC01DF0-F6E9-4BA3-A4CF-0880754FAC43}1.9.0027.06.1.7601.2.00010100.1.0.048x64*****-*****-*****-*****-7WXWM00371-OEM-9305146-030658S-1-5-21-2920133473-2344367163-912872206ShuttleSH67H3American Megatrends Inc.1.1420110812000000.000000+000E7843107018400FE08090409GMT Standard Time(GMT+00:00)03ShuttlShuttle 109 Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel Activation ID: da22eadd-46dc-4056-a287-f5041c852470 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00186-051-403065-02-2057-7601.0000-2072012 Installation ID: 001515833580593651215451750452382482765335723011084331 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 7WXWM License Status: Initial grace period Time remaining: 43140 minute(s) (29 day(s)) Remaining Windows rearm count: 4 Trusted time: 25/07/2012 10:47:04 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 7:25:2012 09:40 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LgAAAAEAAQABAAEAAAADAAAAAQABAAEAHKLqFgT6wJzqC5ZRYj3CwqBRLPYucw== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC Shuttl Shuttle FACP Shuttl Shuttle HPET Shuttl Shuttle MCFG Shuttl Shuttle SSDT AMICPU PROC SLIC Shuttl Shuttle ASF! INTEL HCG ASPT Shuttl PerfTune