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Error: Windows not genuine - may be victim of software counterfeiting
Hi,
I currently have Windows 7 Home Premium x64, which was installed on my Lenovo T520 when I purchased it. I've had no issues with it over the past few years, but recently started getting the "Windows Not Genuine" error when I start up my system.
I use McAfee Total Protection, but I also use CCleaner, and have Malwarebytes Anti-Malware software installed (not sure if one of these caused the issue?).
I have no idea how to fix this, so any help would be greatly appreciated!
Thank you
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0xc004c4a8 Windows Product Key: *****-*****-F7TMW-T4G29-MJ6VH Windows Product Key Hash: abW2a9SAkWD5Jb5Old5NYdMPHxE= Windows Product ID: 00359-OEM-9824766-39102 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {0AB95153-93C3-4402-B71E-05682049596E}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.140303-2144 TTS Error: T:20140722212324792- Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{0AB95153-93C3-4402-B71E-05682049596E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MJ6VH</PKey><PID>00359-OEM-9824766-39102</PID><PIDType>8</PIDType><SID>S-1-5-21-2144570699-415789878-3261371607</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4239CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>8AET56WW (1.36 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20111206000000.000000+000</Date></BIOS><HWID>BF8E3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-8A </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 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 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00196-247-639102-02-1033-7601.0000-2052014 Installation ID: 015081785792049601447410572700959391666580671540994601 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: MJ6VH License Status: Notification Notification Reason: 0xC004F200 (non-genuine). Remaining Windows rearm count: 5 Trusted time: 7/27/2014 8:43:23 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C4A8 HealthStatus: 0x0000000000000000 Event Time Stamp: 7:22:2014 21:24 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MgAAAAEAAQABAAIAAAACAAAAAwABAAEAonZk/A/VfEEkLS4HdiWETXojsqk829a9LnM= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC LENOVO TP-8A FACP LENOVO TP-8A HPET LENOVO TP-8A MCFG LENOVO TP-8A SLIC LENOVO TP-8A SSDT LENOVO TP-SSDT2 SSDT LENOVO TP-SSDT2 SSDT LENOVO TP-SSDT2 ECDT LENOVO TP-8A ASF! LENOVO TP-8A TCPA PTL LENOVO SSDT LENOVO TP-SSDT2 SSDT LENOVO TP-SSDT2 UEFI LENOVO TP-8A UEFI LENOVO TP-8A UEFI LENOVO TP-8A
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