Update error 800B0100 for KB976932 and couple more

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  1. Posts : 12
    Windows 7 home premium 64bit
       #1

    Update error 800B0100 for KB976932 and couple more


    Hi. I've been having that issue for a long time and never worked out how to fix it. I've got to the part of downloading the Hotfix from System Update Readiness Tool that fixes Windows Update problems is available for Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008 (to tell you the truth, the download didn't want to start, even when I disabled my firewall, so I had to ask a friend to download it for me).

    This is the log from that Hotfix:

    -----------------------------
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 15.0
    2012-08-19 19:37

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_5_for_KB2699988~31bf3856ad364e35~amd64~~6.1.1.1.cat

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 339
    Found 1 errors
    CBS Catalog Corrupt Total count: 1

    Unavailable repair files:
    servicing\packages\Package_5_for_KB2699988~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_5_for_KB2699988~31bf3856ad364e35~amd64~~6.1.1.1.cat
    -------------------------

    I have Kaspersky Internet Security but tried updating with it being switched off.

    I also get error for updates: KB2722913, KB2544521

    I will appreciate any help with that problem.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Hi,

    The KB in your title is for SP1. Download it to your PC from the link below, and them manually install it:
    Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

    After that, try to see if automatic updates will work for you.

    Regards,
    Golden
      My Computer


  3. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #3
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #4

    bloby said:
    I also get error for updates: KB2722913, KB2544521
    I will appreciate any help with that problem.
    Both are internet explorer patches. So problem is probably related to internet explorer stuff
      My Computer


  5. Posts : 12
    Windows 7 home premium 64bit
    Thread Starter
       #5

    Golden said:
    Hi,

    The KB in your title is for SP1. Download it to your PC from the link below, and them manually install it:
    Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

    After that, try to see if automatic updates will work for you.

    Regards,
    Golden
    Thanks, I'll try that.... as soon as I download the file (http://download.microsoft.com/downlo...976932-X64.exe) from different computer as I can't download it shit knows why. I just get "problem loading page" like the page doesn't exist. I disabled Kaspersky and tried on different browsers. Such thing does NOT happen on any other website.
      My Computer


  6. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #6

    bloby said:
    Golden said:
    Hi,

    The KB in your title is for SP1. Download it to your PC from the link below, and them manually install it:
    Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

    After that, try to see if automatic updates will work for you.

    Regards,
    Golden
    Thanks, I'll try that.... as soon as I download the file (http://download.microsoft.com/downlo...976932-X64.exe) from different computer as I can't download it shit knows why. I just get "problem loading page" like the page doesn't exist. I disabled Kaspersky and tried on different browsers. Such thing does NOT happen on any other website.
    Try it when you do a clean startup. Troubleshoot Application Conflicts by Performing a Clean Startup
      My Computer


  7. Posts : 12
    Windows 7 home premium 64bit
    Thread Starter
       #7

    [QUOTE=Kaktussoft;2058382]
    bloby said:
    Thanks for the tips. I just tried this method and still no help. It didn't help me in downloading the manual updates from Microsoft, nor using Windows Update. I also tried on my laptop at home and it doesn't download the file either (it however also has Kaspersky). I reckon there has to be something wrong with my router, although when I disable Firewall in it I get switched off the Internet Do you think I should make another thread about the issue of downloading files from Microsoft?
      My Computer


  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #8

    [QUOTE=bloby;2058401]
    Kaktussoft said:
    bloby said:
    Thanks for the tips. I just tried this method and still no help. It didn't help me in downloading the manual updates from Microsoft, nor using Windows Update. I also tried on my laptop at home and it doesn't download the file either (it however also has Kaspersky). I reckon there has to be something wrong with my router, although when I disable Firewall in it I get switched off the Internet Do you think I should make another thread about the issue of downloading files from Microsoft?
    you think there's a router problem? You have a laptop... go to neighbour or friend and try to download using his router
      My Computer


  9. Posts : 12
    Windows 7 home premium 64bit
    Thread Starter
       #9

    Kaktussoft said:
    you think there's a router problem? You have a laptop... go to neighbour or friend and try to download using his router
    I live in London (UK), I don't know who my neighbours are

    P.S. I'll ask my friend in the evening who will upload it to the server for me to download so will reply back then.
      My Computer


  10. Posts : 2,663
    Windows 8.1 Pro x64
       #10

    bloby said:
    Hi. I've been having that issue for a long time and never worked out how to fix it. I've got to the part of downloading the Hotfix from System Update Readiness Tool that fixes Windows Update problems is available for Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008 (to tell you the truth, the download didn't want to start, even when I disabled my firewall, so I had to ask a friend to download it for me).

    This is the log from that Hotfix:

    -----------------------------
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 15.0
    2012-08-19 19:37

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_5_for_KB2699988~31bf3856ad364e35~amd64~~6.1.1.1.cat

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 339
    Found 1 errors
    CBS Catalog Corrupt Total count: 1

    Unavailable repair files:
    servicing\packages\Package_5_for_KB2699988~31bf3856ad364e35~amd64~~6.1.1.1.mum
    servicing\packages\Package_5_for_KB2699988~31bf3856ad364e35~amd64~~6.1.1.1.cat
    -------------------------

    I have Kaspersky Internet Security but tried updating with it being switched off.

    I also get error for updates: KB2722913, KB2544521

    I will appreciate any help with that problem.
    Hello bloby and welcome to the forums

    This should be a nice easy one to fix :) I have sourced the update and I'll extract those files for you tomorrow.

    Tom
      My Computer


 
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