Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: IE9 will not work after Windows 7 automatic updates

20 Aug 2012   #1

64 bit
IE9 will not work after Windows 7 automatic updates

My PC downloaded nine automatic updates last week but my IE9 will now not work. I spoke to my Broadband provider and it seems the latest windows updates may have caused this. They said to try a system restore which I did and this worked BUT, as soon as I switch my machine off, the same updates download and I have the same problem. Any ideas how to stop this happening? I am pretty non technical so simple answers would be much appreciated

My System SpecsSystem Spec
20 Aug 2012   #2

Microsoft Community Contributor Award Recipient


Hello cheesedoff and welcome to Seven Forums.

Use the same system restore point to restore your computer to a date/time prior to when the Updates downloaded. Then turn off automatic updates. Go to Control Panel > Windows Update > Change settings > select Never check for updates > OK your way out of the open dialog boxes.

IE9 will not work after Windows 7 automatic updates-controlpanel.jpg IE9 will not work after Windows 7 automatic updates-windowsupdate.jpg IE9 will not work after Windows 7 automatic updates-choose.jpg

Once you've turned off automatic updating, you can manually check for updates by clicking that button in the second screen shot. Windows Update will show you all available updates (critical/important and optional.) They all might have a check mark next to them. Uncheck everything including any optional updates.

Once they've all been unchecked, start with the critical/important. Make a note of the KB number. Put a check in the first update and install it. If it installs correctly, reboot your system. Try using IE. If everything works, install the next update, reboot, try IE. Do this with each remaining update installing just one at a time, rebooting, and checking IE. All updates will either install correctly with no IE problems or if any update fails to install or causes problems you'll know exactly which update is the problem. You can ignore that update for the time being and continue installing the rest of them. After all have been installed you can re-try the problematic update.

I realize this will be a much slower process but it usually results in a trouble free installation of multiple updates. If you feel adventurous and want to make it a little less time consuming, you could check mark say, 3 updates at a time. Problem with that is if IE fails to work you'll have to uninstall all three updates and install just one at a time. Here's how to uninstall a bad update:

Windows Update - Uninstall an Update

My System SpecsSystem Spec
20 Aug 2012   #3

64 bit

Thank you for your reply. Unsurprisingly, when I switched on my PC this time everything was OK but I will print off your instructions to use if it happens again (no doubt it will). Thank you for taking the time to explain everything so clearly - I really appreciate it.
My System SpecsSystem Spec


 IE9 will not work after Windows 7 automatic updates

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 automatic updates disaster
Well I just saw this in the news sectiom. My Windows 7 desktop Home Premium with automatic updates worked till two nights ago. New automatic updates yesterday froze most of the operating software and I had to wipe it completely clean to re-install everthing. I patiently set up...
Windows Updates & Activation
cannot install automatic windows updates
Just joined this forum and read information. My automatic windows updates is not working I tried to install System Update Readiness Tool for Win 7 x64 based systems KB947821 and got the error 0x80080005 server execution failed. My action center keeps telling me to change windows update...
Windows Updates & Activation
Windows 7 will not boot after automatic updates.
Hello, I'm running a Dell XPS 420 that was upgraded from Vista to Windows 7 Home Premium 32 bit in Feb-2011. It had been running fine until recently when the automatic updates prevented it from booting and forced me to restore to an earlier point. I'd run the updates manually and all would be...
General Discussion
Stopping Automatic Windows Updates 100%!
Hello guys, Many many times I wanted to stop that thing completely from windows but I didn't know how to, and don't tell me you can stop it from Control Panel, System bla bla bla! I made it before many times but without any positive results, the same problem still there, the problem is that...
General Discussion
Do I need to turn off Windows Automatic Updates?
I am just wondering if its necessary to download all the updates. The computer technician told me that it will consume a lot of memory if I will not turn off the updates. Suggestions please? I'm just a newbie :)
Windows Updates & Activation
Automatic Updates & Stopping Automatic Restarts
How do I prevent Automatic restarts after important updates? I want my computer to be updated when theres an important update. I want to be told my computer was updated and needs to be restarted. I was in the middle of something important tonight before I passed out on the couch. I woke up and...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:44.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App