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Windows 7: Windows Update problems(Windows Update cannot crrently check for...)

21 Aug 2012   #21

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Let's see what's happened to it

Open a Command Prompt Window, and run the following commands

DIR C:\Windows\services.* /s /b

copy and paste teh results to your reply.

Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

My System SpecsSystem Spec
22 Aug 2012   #22

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Britton30 has asked me wha these commands do - so here goes....

The SC query commands are nice - they can be run in either a normal or elevated command prompt and see EVERY Service in Windows, not just the ones in the Services.msc console.
Use the help 'SC /?' to see the various options. the way I write the instructions pretty much ensures that you know what to expect - and if the output is different, it's usually because someone's (or malware/registry cleaners) been tampering with the services themselves.
I find it's more reliable than asking people what the settings are in the console - and invites less fiddling
There are two most important sc commands - SC QC and SC QUERYEX - which mostly give the same info, but in cases like this where a service is thought to be missing, both will respond with the same error error message, so teh extra detail normally available in the QUERYEX is redundant.
Have a look at the output from the following commands for yourself.

net start sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc

That set contains pretty much everything the registry knows about the Software Protection Service.
My System SpecsSystem Spec
22 Aug 2012   #23

32 bit

please download Downloading Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.
My System SpecsSystem Spec

22 Aug 2012   #24
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

Very good Noel. All I have to do is remember.
Never did find out why the OP didn't want Windows Up Dates to work as they should.
My System SpecsSystem Spec
22 Aug 2012   #25
Microsoft MVP

Windows 7 Ultimate X64 SP1

Thanks Noel, I don't understand what you wrote but I see the ouputs tell what is/is not running.
My System SpecsSystem Spec

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