Another Windows 7 suddenly not genuine issue

NoelDP said:

Norton carries with it sundry things that bear no relation to its function - while strictly speaking these are not 'bundled' software, they are not in any way or form useful products and are known to cause problems in use.

Never have caused me a problem. What in your learned opinion is "sundry things that bear no relation to its function"? Please post your documentation.

So-called 'system optimization' and registry 'cleaner' tools, both of which WILL cause problems sooner or later if used.

(Norton are not alone in this - AVG and McAfee also offer similar dross)

Unfortunately, AVG has now also gone into the registry-destruction business - it's one of the reasons I stopped recommending it (together with the other blotware, and the norton-esque attempts to take control of the system)

NoelDP said:

So-called 'system optimization' and registry 'cleaner' tools, both of which WILL cause problems sooner or later if used.

(Norton are not alone in this - AVG and McAfee also offer similar dross)

Just because you own a jet, doesn't make you a pilot...Layback bear.
One has to know how to use software and if you have no recent experience with one you have no inkling of how it performs yet you still feel the need to knock it. My Norton has no such tools. You should have a look at what NIS really is.
MSE let in a bad Trojan on z3r010's Dad's machine.

NIS and Norton 360 are different beasts, I admit - and I was referring mostly to N360. From what I can make out, though, NIS is likely to become extinct as a product.
ALL AV's have blind spots - Norton has some doozies!. I've seen apparently up-to-date Norton machines infested with all sorts of dross, that would have been stopped by MSE - or even by older versions of Norton!

Please post the logs wrapped in code tags as in the pic, it will show up as below.

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-3CWJQ-MRVTW-DCPPQ
Windows Product Key Hash: neXxosy/u4lya5lkkxfmkqOm4kg=
Windows Product ID: 00359-OEM-8802172-70121
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3E8865BE-E016-4987-9C68-213BF6AEF8B2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3E8865BE-E016-4987-9C68-213BF6AEF8B2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DCPPQ</PKey><PID>00359-OEM-8802172-70121</PID><PIDType>3</PIDType><SID>S-1-5-21-1688581731-837907838-1233772342</SID><SYSTEM><Manufacturer>BIOSTAR Group</Manufacturer><Model>H61MHB</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>4.6.4</Version><SMBIOSVersion major="2" minor="7"/><Date>20110517000000.000000+000</Date></BIOS><HWID>32440900010000FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The service has not been started. 

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:21:2012 19:56
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
N/A, hr = 0x8007000d

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT AMICPU PROC
ASPT ALASKA PerfTune

Origin appears to be a sales portal, more than anything else, although it does seem also to be a means of game-enhancement - see https://help.ea.com/uk/article/origin-faq#1 for details.

I'm still none the wiser about which service may be being referred to in the error message - and having problems working out how to discover it without actually attempting to starrt every possible service and see if one fails to respond - but even that may not discover the culprit as it may be a failing call, rather than the service itself at fault.

The line number referenced is merely the end of a FOR...NEXT loop, which itself calls a number of elements, which (I think) involve a number of services, so it's not much help.

The fact that Avast is also experiencing problems would tend to imply that the problem is itself fairly deeply-seated, and may be the result of malware.

I think you would be best to consider a repair install, and hope that it fixes the problems. Is your install disk an SP1 copy, or is it the original release copy?