New
#11
Please attach,in other words, upload the Sfcdetails.txt file.
Much easier to work with, edit, etc.
thanks,
karl
Some updates were not installed, Windows Update Error Code: 800704B3
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New #12
I did manage to manually install each update from microsofts website and the numbers started going down in the Windows Update window when I did a restart. The problem is that Windows Update won't automatically install it and fails when I prompt it to.
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New #14
What happens when you attempt to scan for updates in WU?
What happens when you attempt to install the updates via WU?
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New #15
I typed in Windows Update in Start and when the the window pops up to download and install updates for my computer, I see a number of important and optional updates. When I click install updates, they all fail with the 800704B2 error. However manually going into each update from the website used a Windows Standalone Installer which installed each update.
"MS Fix it" won't work either as Windows Installer Service cannot be accessed as it may not be correctly installed.
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New #16
Please run the following commands in an Elevated Command Prompt
NET START WUAUSERV
NET START WUAUCLT
NET START BITS
NET START TRUSTEDINSTALLER
.
You should get either 'starting....started' messages, or 'already started' messages for each.
If you get 'could not start' - then post back with the exact error message and the service name that failed (it'll probably be TrustedInstaller)
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New #17
See attached.net start cmds.txt
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New #18
(The only error was actually my fault - sorry!)
try this -
NET START MSISERVER
SC QUERYEX MSISERVER
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New #19
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Administrator>NET START MSISERVER
The Windows Installer service is starting.
The Windows Installer service could not be started.
A system error has occurred.
System error 5 has occurred.
Access is denied.
C:\Users\Administrator>SC QUERYEX MSISERVER
SERVICE_NAME: MSISERVER
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 5 (0x5)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
C:\Users\Administrator>
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New #20
SO - we've found the problem service, at least - now to work out why it's not starting.
I see you're apparently using the Built-in Administrator account - please tell us why?
Do you have an ordinary user account with Administrator privileges?
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