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Windows 7: Windows 7 not updating, Indexing not working, search not working, FYI

02 Sep 2012   #1

Win 7 64 Home premium
Windows 7 not updating, Indexing not working, search not working, FYI

I had been working an issue where the search function was not working correctly, I then noticed that Indexing was not working and I could not update windows.
I wanted to post this in case someone had similar issues, it took me a while to figure this one out...

The problem likely started when I cloned my drive to a new Seagate drive using a Seatools *Seagate** utility, which I believe is actually made by Acronis.

The final fix was installing new drivers for the Hard drive from Intel "Intel Rapid Storage Technology"

Symptoms =
Failure code when trying to start indexing = 0x8e5e0247
Search function would not work properly
Indexing was not working
Could not get Windows update to install

windows 7 indexing is not running acronis clone Intel Rapid Storage Technology 0x8e5e0247 windows update not working

My System SpecsSystem Spec
02 Sep 2012   #2

Microsoft Windows 10 Professional / Windows 7 Professional

I've seen those Intel Rapid Storage Technology drivers cause more harm than good, awesome you found out and updated them and got rid of the problems.
My System SpecsSystem Spec
03 Sep 2012   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

The drivers are actually implicated in an awful lot of problems I see with WGA - perhaps as many as 20%.
It almost always occurs after changing HDD/SSD and cloning, rather than clean-installing.

It seems that the drivers can't cope with hardware changes without a reinstall.
My System SpecsSystem Spec

01 Nov 2012   #4

windows 7 professional 64bit

Hey Standark,

I HAVE the SAME EXACT problem you had. Except, mine is STILL broken. Is there any way that you could possibly reach out to me and give me more details?!?! I am DESPARATE for a solution.

My System SpecsSystem Spec
02 Nov 2012   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Please start a NEW thread of your own, and post your own MAGDiag report to it.

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.
My System SpecsSystem Spec

 Windows 7 not updating, Indexing not working, search not working, FYI

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