Windows 7 not updating, Indexing not working, search not working, FYI

Standark · 02 Sep 2012

I had been working an issue where the search function was not working correctly, I then noticed that Indexing was not working and I could not update windows.
I wanted to post this in case someone had similar issues, it took me a while to figure this one out...

The problem likely started when I cloned my drive to a new Seagate drive using a Seatools *Seagate** utility, which I believe is actually made by Acronis.

The final fix was installing new drivers for the Hard drive from Intel "Intel Rapid Storage Technology"

Symptoms =
Failure code when trying to start indexing = 0x8e5e0247
Search function would not work properly
Indexing was not working
Could not get Windows update to install

windows 7 indexing is not running acronis clone Intel Rapid Storage Technology 0x8e5e0247 windows update not working

OldMX · 02 Sep 2012

I've seen those Intel Rapid Storage Technology drivers cause more harm than good, awesome you found out and updated them and got rid of the problems.

NoelDP · 03 Sep 2012

The drivers are actually implicated in an awful lot of problems I see with WGA - perhaps as many as 20%.
It almost always occurs after changing HDD/SSD and cloning, rather than clean-installing.

It seems that the drivers can't cope with hardware changes without a reinstall.

jevbrowser · 01 Nov 2012

Hey Standark,

I HAVE the SAME EXACT problem you had. Except, mine is STILL broken. Is there any way that you could possibly reach out to me and give me more details?!?! I am DESPARATE for a solution.

thanks!

NoelDP · 02 Nov 2012

Please start a NEW thread of your own, and post your own MAGDiag report to it.

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

https://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.