New
#1
Dreaded "error_sxs_assembly_missing(0x80073701)". Next move?
Tried to install SP1 on my wife's Asus laptop, SP1 download wouldn't install. Ordered a CD, wouldn't install either. Got the above shown message. Reviewed the CBS log and found the following error messages:
2012-09-04 20:50:43, Info CBS Failed to resolve item[0] in Package: Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514, Update: INF_netrndis [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2012-09-04 20:50:43, Info CBS Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2012-09-04 20:50:43, Error CBS Failed to resolve execution package: Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2012-09-04 20:50:43, Info CSI 000001b2@2012/9/5:00:50:43.592 CSI Transaction @0x2d3d20 destroyed
2012-09-04 20:50:43, Info CBS Perf: Resolve chain complete.
2012-09-04 20:50:43, Info CBS Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2012-09-04 20:50:43, Error CBS Failed to process Multi-phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2012-09-04 20:50:47, Error CBS Failed to perform operation. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2012-09-04 20:50:47, Info CBS Session: 30247676_274246565 finalized. Reboot required: no [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2012-09-04 20:50:47, Error CBS SPI: (CSPICbsClient::Finalize:737)Failed to finalize session hr=0x80073701
2012-09-04 20:50:47, Error CBS SPI: (CSPICbsClient::ChangeState:519)Failed to finalize CBS session to install package hr=0x80073701
2012-09-04 20:50:47, Error CBS SPI: (CSPCInstallTask::Execute:1010)Failed to install package with identity Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 hr=0x80073701
2012-09-04 20:50:47, Info CBS SPI: Reporting Failed package event
2012-09-04 20:50:47, Error CBS Cannot finalize a session that has been finalized. [HRESULT = 0x800f0842 - CBS_E_SESSION_FINALIZED]
2012-09-04 20:50:47, Info CBS Session: 30247676_274246565 finalized. Reboot required: no [HRESULT = 0x800f0842 - CBS_E_SESSION_FINALIZED]
2012-09-04 20:50:47, Error CBS SPI: (CSPICbsClient::Finalize:737)Failed to finalize session hr=0x800f0842
2012-09-04 20:58:29, Info CBS SPI: Deleting directory: C:\59917327dafcc1db792f\0cb1bb0f38cfd99b259b55f723\69283c1ecfa3446dbaf5. ret=0
2012-09-04 20:58:30, Error CBS SPI: (CSPInstall::Install:1583)Failed executing Install task hr=0x80073701
2012-09-04 20:58:30, Info CBS SPI: Ending SP Installation
2012-09-04 20:58:30, Error CBS SPI: (PerformSPInstallation:833)Failed to install SP using UI hr=0x80073701
2012-09-04 20:58:30, Error CBS SPI: (wmain:1105)Failed to perform SP installation hr=0x80073701
2012-09-04 20:58:30, Info CBS SPI: Reporting Failed event
2012-09-04 21:03:32, Info CBS SPI: SPInstall terminating, return code 0x3701
2012-09-04 21:03:32, Error CBS SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
2012-09-04 21:03:32, Error CBS SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
Looks like KB976932 is messed up, but it's not in the list of installed updates in the Windows uninstaller. Can find it if I do a search, so do I just right click and delete?
Also, can anyone suggest something else I would need to do to get SP1 to install?
Thanks,
Gary