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Windows 7: Broken/Corrupted Windows Update

11 Sep 2012   #1
calccrypto

7 Ultimate x64, Windows 7 Enterprise x64
 
 
Broken/Corrupted Windows Update

I somehow managed to destroy windows update. it cannot find updates anymore. Ive gotten 2 error codes: 80248014 and (not sure) 80073712. I have tried using a program i found on the windows club that was supposed to fix it but didnt, i tried the System Update Readiness Tool, but it failed. I also read somewhere on this site to delete the softwareupdate folder contents, which i did, but that didnt do it either. what else can i do?


My System SpecsSystem Spec
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11 Sep 2012   #2
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

My System SpecsSystem Spec
11 Sep 2012   #3
calccrypto

7 Ultimate x64, Windows 7 Enterprise x64
 
 

i forgot that i used fixit too. i tried it again. i got error 80073712
My System SpecsSystem Spec
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12 Sep 2012   #4
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello calccrypto and welcome to the forums

Have you tried using System Restore?

Tom
My System SpecsSystem Spec
12 Sep 2012   #5
calccrypto

7 Ultimate x64, Windows 7 Enterprise x64
 
 

unforunately, i dont know when it started, and even if i did, diskcleanup has erased all of my system restore points
My System SpecsSystem Spec
12 Sep 2012   #6
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Not to worry :) We'll try another way:

SFC Scan
  1. Open your start menu and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\Logs\CBS\CBS.log %userprofile%\Desktop\CBS.txt

  4. This will create a file on your Desktop called CBS.txt, please upload this to Mediafire:

    Free Cloud Storage - MediaFire
My System SpecsSystem Spec
13 Sep 2012   #7
calccrypto

7 Ultimate x64, Windows 7 Enterprise x64
 
 

My System SpecsSystem Spec
17 Sep 2012   #8
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

My apologies for the delayed reply calccypto. I was away for the weekend and completely forgot about this thread. Thanks for the reminder :)

Your CBS log is showing a lot of corruption in both the files Windows uses and the files stored as a backup.

Code:
C:\Windows\Performance\WinSAT\Clip_1080_5sec_VC1_15mbps.wmv
C:\Windows\Performance\WinSAT\Clip_1080_5sec_MPEG2_HD_15mbps.mpg
C:\Windows\Performance\WinSAT\Clip_1080_5sec_10mbps_h264.mp4
C:\Windows\Performance\WinSAT\Clip_480i_5sec_6mbps_new.mpg
C:\Windows\Performance\WinSAT\Clip_480p_5sec_6mbps_new.mpg
C:\Windows\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\ServiceModelInstallRC.dll
C:\Windows\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\Microsoft.Transactions.Bridge.dll
C:\Windows\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\ServiceModelEvents.dll
C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationUI.dll
C:\Windows\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\en-US\ServiceModelInstallRC.dll.mui
C:\Windows\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\en-US\ServiceModelEvents.dll.mui
C:\Windows\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\SMSvcHost.exe
C:\Windows\Microsoft.NET\Framework64\v3.5\Sentinel.v3.5Client.dll
C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationCFFRasterizer.dll
C:\Windows\Microsoft.NET\Framework64\v3.5\Microsoft.Data.Entity.Build.Tasks.dll
C:\Windows\Microsoft.NET\Framework64\v3.5\WFServicesReg.exe
C:\Windows\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\ServiceMonikerSupport.dll
C:\Windows\Microsoft.NET\Framework64\v3.5\1033\cscompui.dll
C:\Windows\Microsoft.NET\Framework64\v3.5\1033\vbc7ui.dll
Uninstall the following programs using Control Panel:

Microsoft .NET Framework 3.0
Microsoft .NET Framework 3.5

Then install these in the following order:

http://download.microsoft.com/downlo...netfx3_x64.exe
Download: .NET Framework 3.5 Service pack 1 - Microsoft Download Center - Download Details

Tom
My System SpecsSystem Spec
17 Sep 2012   #9
calccrypto

7 Ultimate x64, Windows 7 Enterprise x64
 
 

Thanks! Unfortunately, the first link does not work, so i tried to find the dotnetfx3.0. When i did, and tried to install it, it said that i needed to turn net framework ON in Windows Features, so I did. It didnt work. Restarting didnt work either.

Also, 3.0 and 3.5 are not installed. I have net framework 4.0. should i uninstall that first?
My System SpecsSystem Spec
17 Sep 2012   #10
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by calccrypto View Post
Thanks! Unfortunately, the first link does not work, so i tried to find the dotnetfx3.0. When i did, and tried to install it, it said that i needed to turn net framework ON in Windows Features, so I did. It didnt work. Restarting didnt work either.

Also, 3.0 and 3.5 are not installed. I have net framework 4.0. should i uninstall that first?
You only have v.40? If so, then go ahead and uninstall that. Then reinstall it from that link:

Download: Microsoft .NET Framework 4 (Standalone Installer) - Microsoft Download Center - Download Details
My System SpecsSystem Spec
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