Yet another Win 7 Build 7601 "not genuine" message

duaner · 14 Sep 2012

This is a 3-year old Lenovo W700 that started falling apart earlier this year with many blue screens and freezing up. I did a rebuild a few weeks ago and now have had this error pop up on me in the last couple of days. Running the Windows Validation process tells me that this was an "evaluation version" of Windows 7 and that I "must purchase genuine Windows."

This is a legitimate OEM versionfrom Lenovo, not an evaluation version so I am not going to purchase it again. Is it just a coincidence that this has happened right after some Windows updates? I should add that initially I could not get the Win 7 installation DVD to be read from the drive. I did a BIOS update and then it worked. Either way, here are the MGADiag results:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {4EBE7A77-34B5-4C01-AC65-2C81A28A75A4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
2007 Microsoft Office system - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4EBE7A77-34B5-4C01-AC65-2C81A28A75A4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-4208073202-1830422841-3763614638</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2757CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7ZETB7WW (2.17 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20111219000000.000000+000</Date></BIOS><HWID>B9F33B07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7Z </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>7DF3AC1B06A9A66</Val><Hash>24R4ReLF+poB3jmTqCyaZB0FYP4=</Hash><Pid>89451-307-2932327-66044</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700437-02-1033-7600.0000-2272012
Installation ID: 014203842876597520623171059100015930282936944894927123
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 24367
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 4
Trusted time: 2012-09-14 3:36:19 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:14:2012 21:46
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEAln1MeTfKsFQuCICF5Cx4QWqShO04gjI9kGtGyg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC LENOVO TP-7Z
FACP LENOVO TP-7Z
HPET LENOVO TP-7Z
BOOT LENOVO TP-7Z
MCFG LENOVO TP-7Z
SSDT LENOVO TP-7Z
ECDT LENOVO TP-7Z
SLIC LENOVO TP-7Z
ASF! LENOVO TP-7Z
SSDT LENOVO TP-7Z
TCPA
SSDT LENOVO TP-7Z
SSDT LENOVO TP-7Z
SSDT LENOVO TP-7Z

NoelDP · 14 Sep 2012

It looks like you reinstalled using a Retail disk or download?

You need to change the Product Key to the one on the COA sticker on the machine's case, using the Change Product Key link at the bottom of the System properties page.

You may need to activate by phone.

duaner · 14 Sep 2012

Argh. As I was trying to respond previously, my modem got locked up and had to reboot that.

Anyway, it worked.

I've done many rebuilds, including my boss's a few months ago, and never had this issue but my guess is that this time I used Belarc to pull all my product keys and used the one in there, whereas I've always previously used the one on the COA sticker.

I ran Belarc again just before entering the key on the COA sticker and it is very different. I find it strange that the OEM license is tied to only the initial install but the COA can be used again. Maybe so they know who has messed around with their machine. :)

Well, thanks for making me look stupid.

I do appreciate it, I just wish I had put more thought into it. Lesson learned.

NoelDP · 15 Sep 2012

Not stupid at all!

Computers that come pre-installed with Windows from large manufacturers usually come with two Product Keys.

OEM SLP: This is the key that came in Windows (from the factory). It works by connecting to a BIOS flag (the SLIC table) found only on computers from that Manufacturer. It also checks for the existence of proper matching licenses in the OS itself. Once it sees both, it self-activates every time the machine is rebooted.

COA SLP: This is the key seen on the sticker located on the side, bottom or in the battery compartment of your machine. This key is for use if the OEM SLP self-activation stops working for whatever reason.