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Windows 7: Error 800B0100 Security Update KB2698365

30 Oct 2012   #11

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64

Quote   Quote: Originally Posted by scorzeze View Post
Quote   Quote: Originally Posted by tom982 View Post
Hello potatoes and welcome to the forums

x BlueRobot has asked me to take a look at this thread for you

Windows Update Package Replacement

  1. Please download the attached file, and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing two folders, Manifests and Packages
  5. Open the Manifests folder and copy the files into the following folder (if there are any files)

  6. Open the Packages folder and copy the files into the following folder (if there are any files)

  7. Run the System Update Readiness Tool (SURT) again
  8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:


You will probably be shown the error code 0x8024200D after performing this fix, if so, please download and install the update from this link. It must be downloaded using Internet Explorer.

Download: Security Update for Windows 7 for x64-based Systems (KB2698365) - Microsoft Download Center - Download Details


hi tom,im having a similar problem with downloading the security updates for win 7.
are the files contained in the suitable for use on a 32 bit system?
the update i cant get is KB2631813.
thanks in advance.
Hi scorzeze,

It's good that you asked me before just going ahead with the fix Since making that post above, I have amended my instructions to include a warning about the fix being specific to that user. So in answer to your question, no they aren't suitable. It isn't much hassle to find the ones that you need though so if you make a new thread of your own containing the CheckSUR log located in the directory below, I'll be more than happy to help you out. If you don't have this log, run the System Update Readiness Tool first.


When you've made your thread, could you send me a link to it please so I don't forget?


My System SpecsSystem Spec

 Error 800B0100 Security Update KB2698365

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