MSE Update KB2754296

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  1. Posts : 710
    Windows 7 Pro
       #1

    MSE Update KB2754296


    Last night I was notified that new updates were availible. I went to the update page and selected all of the important updates.

    KB2754296 failed to installed. I have tried several times to get it to install.

    Attachment 233668

    During the attempt to install the update I get this message:

    Attachment 233669

    After a few seconds the top two (2) parts of that message go away. Then I get this:

    Attachment 233670

    MSE seems to be working normally but I can NOT figure out why this update keeps failing. Any suggestions would be helpful.

    BTW is there any place I can download this update and install manually?

    Thanks
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    You're the lucky one!
    I installed an update to the MSE ongoing Beta this morning, and it took me two hours to get back into my system again.
    (seems like no damage done, and MSE updated definitions properly afterwards but....)

    Usually, the easiest way around MSE update errors is to uninstall and reinstall.
      My Computer


  3. Posts : 185
    Win7 SP1 + Ultimate 64 bit
       #3

    I had similar problems. It looks for a file epp.msi but it appears it has trouble finding it, the file is in the Backup folder or MS Security Client but in the AMD64 folder.
      My Computer


  4. Posts : 710
    Windows 7 Pro
    Thread Starter
       #4

    I found epp.msi in:

    C:\Program Files\Microsoft Security Client\Backup\x86

    Where should it be ??
      My Computer


  5. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #5

    On a Win 7 64 Bit system i found epp.msi in \Program Files\Microsoft Security Client\Backup\amd64
    On a Win 7 32 Bit system i don't find epp.msi

    The MSE update worked on both of these systems.

    I found epp.msi in this log (Win 7 64 Bit)
    \ProgramData\Microsoft\Microsoft Security Client\Support\MSSecurityClient_Setup_4.1.522.0_epp_Upgrade.log

    See if you have this log file and if it shows any errors.
      My Computer


  6. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #6

    I was mistaken, the 32 Bit system i looked at does not have MSE on it.

    I just checked a 32 Bit system with MSE and the file is:
    \Program Files\Microsoft Security Client\Backup\x86\epp.msi
      My Computer


  7. Posts : 7,538
    Windows 10 64bit/Windows 10 64bit/Windows 10 64bit
       #7

    I got all these on Tuesday night and had no problems with the installs.


    Update for Windows 7 (KB2732059)
    Installation date: ‎25/‎09/‎2012 21:38
    Installation status: Successful
    Update type: Recommended
    Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
    More information:
    You cannot open an .oxps file in Windows 7 or in Windows Server 2008 R2
    Help and Support:
    Microsoft Support
    Microsoft Security Essentials Client Update Package - KB2754296
    Installation date: ‎25/‎09/‎2012 21:41
    Installation status: Successful
    Update type: Important
    This package will update Microsoft Security Essentials client on the user's machine.
    More information:
    Microsoft Security Essentials - Free Antivirus for Windows
    Help and Support:
    Microsoft Security Essentials - Free Antivirus for Windows
    Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.137.432.0)
    Installation date: ‎25/‎09/‎2012 21:41
    Installation status: Successful
    Update type: Optional
    Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.
    More information:
    Microsoft Security Essentials - Free Antivirus for Windows
    Help and Support:
    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  8. Posts : 710
    Windows 7 Pro
    Thread Starter
       #8

    At the moment I have NO clue why the update is NOT working. As long as MSE continues to work in a way I think it should, I will leave it alone.

    If MSE should stop working then I will uninstall it and then reinstall the latest version.

    Right now I can't think of anything else to try.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9
      My Computer


  10. Posts : 1
    win7 home premium 64bit
       #10

    I am getting the same failure to install update. It also crashes MSE. Had to do a system restore and hide the update.
      My Computer


 
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