Need Help for update KB947821/80240016

Page 1 of 6 123 ... LastLast

  1. Posts : 351
    Windows 7 Professional 64 bit
       #1

    Need Help for update KB947821/80240016


    I reformatted my drive 2 nights ago after a trojan gave me trouble.

    Naturally I'm getting tons of updates and some won't update.

    I had this problem before, came here and got a fix. This fix isn't working this time around.

    I have looked thru other posts with the same issue but 2 things didn't work for me and I was confused by other posts as the posters knew more about the pc than I do.

    Can someone help?

    Thank you.
      My Computer


  2. Posts : 351
    Windows 7 Professional 64 bit
    Thread Starter
       #2

    These are other updates that haven't installed:

    KB2631813
    KB2434419
    KB979687
    KB2434419
    KB2483614

    I'm still going thru the list
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    What error codes are you getting??
      My Computer


  4. Posts : 351
    Windows 7 Professional 64 bit
    Thread Starter
       #4

    Ok well now microsoft hid my error. They couldn't fix my error, so they hid it.
      My Computer


  5. Posts : 351
    Windows 7 Professional 64 bit
    Thread Starter
       #5

    I unhid it. It says error code 8007065E
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    It looks to me from a quick search as if the biggest cause of this error code is malware - what Anti-Virus are you using? - is it up-to-date?
      My Computer


  7. Posts : 351
    Windows 7 Professional 64 bit
    Thread Starter
       #7

    I was using malwarebytes, but uninstalled it last night. The Anti-Virus I'm using is Microsoft's Security Essential.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Should be OK then - has it flagged anything at all? run a full system scan to check.

    If nothing found, try renaming the SoftwareDistribution folder.

    1. Log on an account with administrator privileges.

    2. Click the Start Button, click "All programs", and click "Accessories".
    3. Right-click "Command Prompt", and click "Run as administrator".
    4. In "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.
    5. Type " REN %WINDIR%\SOFTWAREDISTRIBUTION SDOLD" (without the quotes) and press Enter
    6. Type "net start WuAuServ" (without the quotes) to restart the Windows Updates service.

    Wait 10 minutes, and reboot - then do a manual check for updates, and see if that's helped.

      My Computer


  9. Posts : 351
    Windows 7 Professional 64 bit
    Thread Starter
       #9

    My scan takes 3 or 4 hours so I'll be back. Thank you
      My Computer


  10. Posts : 351
    Windows 7 Professional 64 bit
    Thread Starter
       #10

    Ok 8 bad guys were found and they were taken care of. I don't know if I proceed or not with your fix because of those results? .. I'm wondering why and how my java had a virus? 4 Java viruses, 2 trojan spywares and 2 exploit javas. I just reformatted so those viruses were taken over when I put everything back on?? I just answered my own question. These viruses were found in the Windows.old.000

    That scan took 16 hours because of sleep mode!

    Can I also ask, while I'm here, if there is any way to delete those old window folders?
      My Computer


 
Page 1 of 6 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:08.
Find Us