Windows 7 Build 7601 This copy of Windows is not genuine - help please

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #71

    Hmm - try right-clicking on them, and using the Run as Administrator option that should show.
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  2. Posts : 66
    Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #72

    Sorry but I do not understand, right click on the registry files?
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #73

    Right-click on the AVG Remover executable - I suspect that it's running as a standard USer fr some reason, so doesn't have full access to the registry.
    If that doesn't change the error messages, then we'll have to start messing with registry permissions - but I don't fancy attempting to track teh changes through the registry, much
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  4. Posts : 66
    Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #74

    I did actually run both AVG 2012 and 2013 as an administrator. Yesterday I ran both again as an administrator and as you can see from the Registry Editor there are a lot of listings for AVG.
    Do you think these are linked to my problem with Windows 7 not being genuine?

    Windows 7 Build 7601 This copy of Windows is not genuine - help please-regedit-14.10.12.gif
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  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #75

    It's a possibility, if there's registry corruption that has locked you out of parts of the registry.

    Please navigate to the first of the registry keys shown above, and right-click on the Key - select Permissions.
    What are the users listed, and what permissions do Administrators and Users have (if any).

    I have seen this sort of thing cured in the past be reinstalling the program, and then uninstalling it again - but I'm reluctant to do that with AV's because they tend to set up some serious self-protection, and also becuase it's difficult getting the same version as is 'installed'.
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  6. Posts : 66
    Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #76

    This is the result:

    Windows 7 Build 7601 This copy of Windows is not genuine - help please-regedit1-14.10.12.gif
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #77

    OK - use teh RE-oorder button and see what comes up.
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  8. Posts : 66
    Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #78

    Trying the 'REORDER' instruction bought up permissions:

    Windows 7 Build 7601 This copy of Windows is not genuine - help please-regedit2-14.10.12.gif

    I tried Advanced:

    Windows 7 Build 7601 This copy of Windows is not genuine - help please-regedit3-14.10.12.gif

    Then Owner:

    Windows 7 Build 7601 This copy of Windows is not genuine - help please-regedit4-14.10.12.gif
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #79

    What a mess of potage that lot is!
    Change the Administrators permissions - ONLY to Full, using the Advanced options.
    then put a tick in the 'replace all child...' box, and click OK out.
    repeat for the other 'stuck' keys and then try running the AVG Remover again.
      My Computer


  10. Posts : 66
    Windows 7 Home Premium x32. 6.1.7601 Service Pack 1 Build 7601
    Thread Starter
       #80

    Under Advanced options I have two administrator permissions, the first is already on FULL permission and the other is greyed-out stopping me accessing it.
    What do you mean by 'repeat for the other stuck keys'?

    Windows 7 Build 7601 This copy of Windows is not genuine - help please-regedit6.gif
    Windows 7 Build 7601 This copy of Windows is not genuine - help please-regedit7.gif
      My Computer


 
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