Windows Update - Could not search for new updates 0x800B0100

tom982 · 08 Oct 2012

You're almost there, I'm the only one who gives the illusion of knowing what I'm doing! We need a WU Team badge

For the terrible two.

NoelDP · 08 Oct 2012

Speak to The Man about it :)
(now - what colour badge?....)

tom982 · 08 Oct 2012

NoelDP said:

Speak to The Man about it :)
(now - what colour badge?....)

Reckon there's enough of us to make it worthwhile? Most of the colours are already taken

Take your pick:

kColors - Random Color Generator

The main ones I've seen that are still free are burgundy (might be too similar to admin), dark green, brown and black.

pvoveris · 08 Oct 2012

tom982 said:

Hello pvoveris and welcome to the forums

NoelDP said:

I'll ping our resident expert and see if he can help out - I don't have an Ultimate to hand - and certainly not with far-east languages installed!

Me... expert!? I wish

This was a right pain to source as the Windows Update Agent 7.6.7600.256 (the version you're missing files from) doesn't have a full installer, but I've got them now.

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the attached file, Packs.zip and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Winsxs\Manifests
Open the Packages folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Servicing\Packages
Run the System Update Readiness Tool (SURT) again
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

You will probably be shown the error code 0x8024200D after performing this fix, if so, please let me know :)

Tom

Mucho thanks for this, it resolved all the errors in the checksur.log!

I was able to run windows update and it detected a new version of windows update and said that it was going to close and restart, but it did not restart on its own. I had to leave for work at that point so will see what is next when I get home. But at least it didn't give me that blasted 800B0100 error.

I still can't understand how this happened. These files have a date of 6/2/2012, so that means they were downloaded as soon as I turned my PC on here, so how on earth did they get corrupted like that?

Also, I wonder why none of the fix programs just simply go out and retrieve new copies of these corrupted files instead of just putting in the log "repair files unavailable"?

I need to remove those additional languages, as I don't need them anymore. Only had them so I could run localized versions of some MMO's.

Once again, many many thanks for this, will let you know if anything else goes wrong. I also have another PC that I moved as well, but haven't set it up as yet, so wonder if it will have the same issue. Was there something odd about this update to Windows Update that could have caused it by the machines being offline for so long?

Peter

tom982 · 08 Oct 2012

Hi Peter,

No worries, I'm glad that the problem has been resolved - well, most of it anyway. Let me know how the restart goes.

I'm not sure what caused this corruption, but it could be a sign of a faulty hard disk. It might be worth running a chkdsk command:

Disk Check

I guess it isn't a large enough problem for MS to spend the resources developing something like that, and I'd have nothing to do!

Your other PC should be fine, problems like these aren't specific to certain updates. They can happen at any time and to any file. There are far too many 800B0100 (and 800B090) errors out there for it to be coincidence though, there has to be something wrong in the updating process. As I said, there shouldn't be any errors, but you know where to find me and Noel if there are :)

Tom

NoelDP · 08 Oct 2012

Each update for Windows 7 SP1 currently (probably) contains at least 4 versions of each file, to be able to cope with variations in the OS.
To create a universal fixit would take a 12GB download :)

You can uninstall all excess laguages from the Installed Updates interface.

pvoveris · 08 Oct 2012

Hi Noel and Tom,

Well, no joy still. Now I am unable to start the Windows Update Service, I get an error 193:0xc1, the event log states that Windows Update is not a valid win32 application.

How much worse can a simple installation of the windows update agent be?

Looking at the Windows update log, it looks like part of the update failed after I was finally able to clear up the errors in the checksur.log.

This is what happened after running windows update after loading the files you gave me and running the SUR tool.

2012-10-08 07:58:01:951 123796 17368 Setup Installing setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2012-10-08 07:58:03:346 123796 17368 Setup Install of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" succeeded
2012-10-08 07:58:03:346 123796 17368 Setup Installing setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2012-10-08 07:58:03:566 123796 17368 Setup Install of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" succeeded
2012-10-08 07:58:03:566 123796 17368 Setup Installing setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2012-10-08 07:58:04:946 123796 17368 Setup WARNING: CBS installation failed, error = 0x800F0806
2012-10-08 07:58:04:946 123796 17368 Setup WARNING: Install of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" failed, error = 0x8024D00E
2012-10-08 07:58:04:946 123796 17368 Setup FATAL: Failed to install package, error = 0x8024D00E
2012-10-08 07:58:04:946 123796 17368 Setup WARNING: Installing applicable setup packages failed, error = 0x8024D00E
2012-10-08 07:58:05:036 123796 17368 Setup Reboot is required. Diagnostic: <0|0>
2012-10-08 07:58:35:086 123796 17368 Setup FATAL: Failed to restart the WU service, err = 0x8007041D
2012-10-08 07:58:35:086 123796 17368 Setup WuSetup has finished. Exit code is 0x0000041D

That seems to have hosed windows update and I cannot start it anymore. I did run the sfc /scannow and it found a bunch of files that it said failed to hash. Oddly enough it seems to be all the files that were part of the original problem.

for example, there are more.
2012-10-08 19:47:31, Info CSI 00000226 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.256_en-us_3cc1888413d899be\wucltux.dll.mui do not match actual file [l:30{15}]"wucltux.dll.mui" :
2012-10-08 19:47:31, Info CSI 00000228 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.256_th-th_c6e7ac604d4b5d01\wucltux.dll.mui do not match actual file [l:30{15}]"wucltux.dll.mui" :
2012-10-08 19:47:31, Info CSI 0000022a Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.256_zh-cn_9c47f2f1fafa73d0\wucltux.dll.mui do not match actual file [l:30{15}]"wucltux.dll.mui" :
2012-10-08 19:47:31, Info CSI 0000022c Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.256_zh-tw_a0443047f86b5040\wucltux.dll.mui do not match actual file [l:30{15}]"wucltux.dll.mui" :
2012-10-08 19:47:33, Info CSI 0000022e Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.256_zh-tw_a0443047f86b5040\wucltux.dll.mui do not match actual file [l:30{15}]"wucltux.dll.mui" :

Also, I can no longer run the SUR program, it fails with a server execution failure.
Windows update could not be installed because of error 2148007941 "Server execution failed" (Command line: ""C:\Windows\SysWOW64\wusa.exe" "D:\User Documents\Peter Voveris\Downloads\Windows6.1-KB947821-v24-x64.msu" ")

pvoveris · 09 Oct 2012

My goodness, I hope I haven't scared you both off with my current situation?

I had an idea that may work to resolve these issues. It seems to be related to the update programs and the languages I have installed, I have a laptop with Ultimate x64 as well, could I install the other languages on it, then copy all the necessary windows update files from the laptop to the pc, or will that cause more problems?

Cheers,
Peter

NoelDP · 09 Oct 2012

It's been 'one of those days' today!

How many languages do your have installed on this machine?/
I do know that it does tend to complain if there's more than (I think) 10 MUI languages installed - how many do you have?

pvoveris · 09 Oct 2012

only 3, chinese simplified, chinese traditional and thai.