Just Another 7601 Activation Error

darthsentinel · 14 Oct 2012

Hey, everyone. I bought my HP Desktop about 3 years ago brand new. I've never had a problem, but today, a few hours after I started using my PC, I encountered an error regarding activation. My desktop turned black, I got the usual build 7601 not genuine watermark, and a message came up saying; "You may be a victim of software counterfeiting", along with a long message telling me to go to windows site to receive the benefits of genuine windows. When I went to the site, it told me my version of windows is not genuine and that I have to purchase a new license. I've noticed a lot of people having the same error. I'm fairly tech savvy, but thought creating a thread wouldn't cause any harm to see if anybody who knows more than I do about the subject could provide specific help. I've tried to get a copy of the MGA Diagnostic Tool's logs, but it gives me an error that it failed to create an output file. I'll write down what it shows me for you guys;

Validation Code: 50
Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Product ID: 00359-OEM-8992687-00010
Product ID Type: 2 - OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {50A0D08D-ABF6-463A-BEF3-492B1A2C141B}(3)
Administrator: Yes
TestCab: 0x0
LegitcheckControl: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x080070002
Product Name: Windows 7 Home Premium
Architecture & Build: 0x00000009 7601.win7sp1_gdr.120830-0333
ITS Error: N/A
Validation Diagnostic:
Resolution Status: N/A

NoelDP · 15 Oct 2012

We nee to see the FULL report produced by MGADiag - partials are no use to man or beast.

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

https://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

darthsentinel · 15 Oct 2012

Alright, I have the full report now.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {50A0D0BD-ABF6-463A-BEF3-492B1A2C141B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{50A0D0BD-ABF6-463A-BEF3-492B1A2C141B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-928727917-2841444472-1318511570</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-CPC</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>6.03</Version><SMBIOSVersion major="2" minor="6"/><Date>20100412000000.000000+000</Date></BIOS><HWID>5B2B3907018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2052009
Installation ID: 008151423544655573911406749430258951345761725152183706
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3Q6C9
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 2
Trusted time: 10/15/2012 1:17:42 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:14:2012 20:50
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: PAAAAAIAAAABAAEAAwABAAAABwABAAEA6GG4CU40bgPA+3icmAjeiOCPBv5szfj1dE/oYwzscoq+QUIa

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
SRAT HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
OEMB HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC

The COA says "Windows 7 Home Prem OA HP"

NoelDP · 15 Oct 2012

The BIOS appears to have lost its SLIC table, which is required to be able to self-activate teh OEM_SLP Key in use here.
You need to change the Key to the one on your COA sticker, using the Change Product Key link at the bottom of the System properties page.
You may need to activate by phone.

darthsentinel · 15 Oct 2012

I've tried changing the key to the one on the COA Sticker, and I just get told it's an invalid Windows 7 Product Key.

NoelDP · 15 Oct 2012

0xC004F050 usually means that you've misread a character - either C/G/6 or B/8 or Y/V are the most common.

Note that the following characters cannot be used - A E I L N O S U Z 1 0 - so don't bother trying unless you like the noise it makes :)
an O/0 is almost always a Q

darthsentinel · 15 Oct 2012

I double-checked the Product Key, and I had written down an 8 instead of a B. Thanks very much guys, this seems to have done the trick!

NoelDP · 15 Oct 2012

Glad to hear it - good luck!