Surprise message this morning.

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  1. Posts : 748
    Windows 7 32 bit
       #1

    Surprise message this morning.


    As my subscription to Eset Nod 32 has almost expired, I have been giving MSE a trial run. When I started up this morning I saw the message below. Any ideas what this is all about and why it has happened?
      My Computer

  2.    #2

    How to Fix Microsoft Security Essentials Non Genuine Errors

    You may want to try the above suggestion, it's designed for XP users installing MSE, but still may be able to apply to your situation.

    Hope this helps,

    Harry
      My Computer


  3. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #3

    Hi,

    There may be an issue with Windows seeing itself as genuine. Follow this, and we'll take a quick look to see if anything is problematical:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click 'Copy' - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

    More info: Windows Genuine and Activation Issue Posting Instructions

    Regards,
    Golden
      My Computer


  4. Posts : 748
    Windows 7 32 bit
    Thread Starter
       #4

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GH672-K3K3M-6RXTP
    Windows Product Key Hash: RLMMZfx9QVS05NirL8j9k1ddtQ8=
    Windows Product ID: 00359-112-1362385-85573
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {411FADEB-03E0-429E-BF82-7811F3BDA7BC}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{411FADEB-03E0-429E-BF82-7811F3BDA7BC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6RXTP</PKey><PID>00359-112-1362385-85573</PID><PIDType>5</PIDType><SID>S-1-5-21-3245540015-1079356145-2125776811</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0512 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090316000000.000000+000</Date></BIOS><HWID>0E763307018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-112-136238-00-1033-7600.0000-2392012
    Installation ID: 010126078873992045719592661593596691671102848751699593
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 6RXTP
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 25/10/2012 09:01:13
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:27:2012 13:36
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->
    HWID Hash Current: MgAAAAIABAABAAEAAAABAAAAAQABAAEA6GEKzfyLdOUeHVr/qnZI5ITEUNGW5XBDRso=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC 031609 APIC1559
    FACP 031609 FACP1559
    MCFG 031609 OEMMCFG
    OEMB 031609 OEMB1559



    Many thanks. I have reinstalled MSE, but if this happans again, OUT IT COMES.
      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #5

    I don't see any problem with Windows not seeing itself as genuine.

    When you installed MSE, did you completely uninstall ESET?
      My Computer


  6. Posts : 748
    Windows 7 32 bit
    Thread Starter
       #6

    Golden said:
    I don't see any problem with Windows not seeing itself as genuine.

    When you installed MSE, did you completely uninstall ESET?
    I didn't need to. I had done a complete reinstallation of Windows7, as I had been getting problems caused by Rapport.
      My Computer


  7. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #7

    goto system properties and scroll down. Is it activated?
      My Computer


  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #8
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    @Kaktussoft - MGADiag is the tool that tells us whether an install is likely to be genuine or not - nothing else does.
    ALL other tools rely on software tests to check validaity *at that time* with no logic possible to see whateer hacks may be in place, or the actual potential legality of the install.
    The MkI eyeball together with an MGADiag report is better than all other tests put together.

    This installation is perfectly genuine as far as I can tell.

    It's likely that the problem was actually either a firewall/connection problem, or a race condition caused by other interfering software.

    @andsome
    What other security software are you running with? (anti-malware/firewall/HOSTS file/etc)
    Did you try the 'resolve now' button? - what happened?
      My Computer


  10. Posts : 748
    Windows 7 32 bit
    Thread Starter
       #10

    I use SUPERAntSPYWARE and Malware Bytes. All seems OK now. I will carry on as normal for the time being. If it happens agaon MSE will be uninstalled and Nod put back on.
      My Computer


 
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