New
#11
Both :)
Ah, right-o!
Does that mean I'm out of options?
Nope - Just that I for one have not much clue what to try next :) 643 errors can be a large PITA.
The obvious thing is to see if the CheckSUR tool does anything for you....
Please run the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Method 2)
Then zip the CheckSUR.log and upload it to your public SkyDrive so I can take a look - post a link in your reply.
The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
Ran the program, this followed:
Hotfix for Windows (KB947821) Installation complete.
CheckSUR:
https://skydrive.live.com/redir?resi...MFNQqbXh3guGQk
To Kaktussoft, this message was the end state when running the update.
Install failed with following error number:
0X80070643
CheckSUR found no problems.
I'm not in the least surprised by your error installing the patch - apart from anything else, you should have a later version of the Update Agent installed anyhow.
Let's check a few specifics....
Open an Elevated Command Prompt window, and run the following commands
NET START BITS
NET START WUAUSERV
NET START SPPSVC
NET START SPPUINOTIFY
NET START CRYPTSVC
Do any of these fail (some may say 'aready started' - that's OK) ?
Now run the following commands
CLS
DIR C:\Windows\softwaredistribution /AR /S
DIR C:\Windows\System32\catroot2 /AR /s
Is ANYTHING found?
Now run the following command.
DIR C:\Windows\System32 /AR /S
how many files and folders are found? (I don't need the list, just the numbers)
NET START BITS = The requested service has already been started.
NET START WUAUSERV = The requested service has already been started.
NET START SPPSVC = The Software Protection service is starting.
The Software Protection service was started successfully.
NEST START SPPUINOTIFY = The SPP Notification Service service is starting.
The SPP Notification Service service was started successfully.
NET START CRYPTSVC = The requested service has already been started.
DIR C:\Windows\softwaredistribution /AR / = Volume in drive C has no label.
Volume Serial Number is 2AF8-315C
File Not Found
DIR C:\Windows\System32\catroot2 /AR /s = Volume in drive C has no label.
Volume Serial Number is 2AF8-315C
File Not Found.
Total Files Listed: 2
That's the easy fixes ruled out then
In an Elevated COmmand Prompt, run the following commands
NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC
cd %windir%
net stop wuauserv
ren softwaredistribution softwaredistribution.old
net start wuauserv
Reboot, and do a Check for Updates
To NoelDP:
Unfortunately no dice, still the same when I try to update it.
Curious, if I were to format (last resort at this stage) then dowload the updates again would I still face the same problem as Windows 7 would again download the same corrupt update?