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Windows 7: Suddenly Windows 7 is not genuine

31 Oct 2012   #71
elimak

Windows 7 Home Premium 64bits
 
 

I right-clicked Diag and I see that:
Administrator and System has Full control and read

Is it the right folder to check? I don't have "Diag Key"


My System SpecsSystem Spec
.
31 Oct 2012   #72
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's the one

I think we may have found the cause
Now I'll have to work out what we can do about it - there are a LOT of permissions missing!
Please go back there, and click on the Advanced button - expand the listing so you can see all of it, and then take a snapshot and attach it to your reply.
Also click on the Owner tab - who is the current owner?
My System SpecsSystem Spec
31 Oct 2012   #73
elimak

Windows 7 Home Premium 64bits
 
 

Ok, this is the permission screenshot


and the Owner is SYSTEM
My System SpecsSystem Spec
.

31 Oct 2012   #74
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ah - so it's not the permissions that are the problem! - that's all normal so far as I can tell.

Perhaps if we look at one of the affected subkeys?

Navigate to
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\VSS\Diag\ASR Writer

look at the detailed permissions and post another snapshot

Have you ever had any third-party backup software installed? (perhaps Norton?)
My System SpecsSystem Spec
31 Oct 2012   #75
elimak

Windows 7 Home Premium 64bits
 
 

There is no ASR Writer in the Diag folder.
I uninstalled some extra features added by Sony. I think this is probably what messed up the registry.
My System SpecsSystem Spec
31 Oct 2012   #76
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ah - I coulda sworn i saw it in the output list?

Sony shouldn't be so graceless as to totally screw the machine just because you didn't like their bloatware

We can always add missing subkeys - but I'm unsure what values and data should be in them, as the two systems I've looked at had differing ones.

I'll do some research and see if we can come up with the 'proper' way to do things.

In the meantime, though - try downloading this little program http://updates.macrium.com/reflect/u.../vssfixx64.exe and running it (as Administrator).

then reboot, and run VSSAdmin List Writers again - post the results
My System SpecsSystem Spec
31 Oct 2012   #77
elimak

Windows 7 Home Premium 64bits
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>VSSAdmin List Writers
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.


C:\Windows\system32>
My System SpecsSystem Spec
31 Oct 2012   #78
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Oh well, it was worth a try
....back to the drawing board - I have to go out now, so probably won't get back to you until tomorrow - shout if you haven't heard from me by this time tomorrow!
My System SpecsSystem Spec
31 Oct 2012   #79
elimak

Windows 7 Home Premium 64bits
 
 

Ok, thanks again for your help
Have a good day!
My System SpecsSystem Spec
31 Oct 2012   #80
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi elimak,

I don't have the ASR Writer key either, so it might be a third party thing that Noel has Could you try repeating Noel's instructions, but for this key:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\VSS\Diag\WMI Writer

This is a Windows one

Tom
My System SpecsSystem Spec
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