Windows is not genuine. Activation: Unavailable.

Britton30 · 31 Oct 2012

When posting long lines of data click the (#) icon and
please paste text between these brackets as shown:

Attachment 239366

NoelDP · 31 Oct 2012

Still the same error - please run the following commands.... no need to post the results, I just need to know the number of files and folders quoted in the summary at the end in each case
(so run each command seperately)

DIR C:\Windows\System32 /AR /S

DIR C:\Windows /AR /S

Sloat · 31 Oct 2012

DIR C:\Windows\System32 /AR /S : 4 files, 3 dirs

DIR C:\Windows /AR /S : 1378 files, 219 dirs

NoelDP · 31 Oct 2012

Ah! interesting result, that.
1378 files in the Windows folder, but outside the System32 structure......
In a clean updated installation, I get 90, and 156 dirs
in my (very) dirty live install, I get 2279, and the same 156
So we need to hunt down a few folders and see if they are critical ones....

Open an Elevated Command Prompt, and rin the following commands.

DIR C:\WINDOWS\SoftwareDistribution /ar /s
DIR C:\WINDOWS\Servicing /AR /s
DIR C:\WINDOWS\SysWOW64 /AR /S
DIR C:\WINDOWS\inf /AR /S
DIR C:\WINDOWS\Prefetch /AR /S
DIR C:\WINDOWS\Temp /AR /S
DIR C:\WINDOWS\winsxs /ar /s
DIR C:\WINDOWS\Tasks /AR /s
DIR C:\WINDOWS\Registration /AR /S

I think just the number of files/dirs for each is all we need, for the moment

Sloat · 31 Oct 2012

I dont get it... i get "No file found" for everything (checked, obviously, the folders/files are there and i am running cmd as an admin) but SysWOW64, which tells me:

- 1 file
- 60 dirs

Am i missing something here?

NoelDP · 31 Oct 2012

:)
The switches we're using are looking for files and directories tagged as 'Read-only' - try running one of them without the /AR switch and see how many you get!

It looks as if the problem may be in SysWOW64 - I only have 3 files and no directories

Please run this, and post the full results

CLS
DIR C:\Windows\SysWOW64 /AR /S

If you like, after that, compare it with

DIR C:\Windows\SysWOW64 /S
... or even just
DIR C:\Windows\SysWOW64

Sloat · 31 Oct 2012

I see...here goes:

- SoftwareDistribution: 70 files, 149 dirs
- Servicing: 2045 files, 26 dirs
- inf: 1651 files, 779 dirs
- Prefetch: 131 files, 5 dirs
- Temp: 22 files, 8 dirs
- winsxs: 46865 files, 35366 dirs
- Tasks: 4 files, 2 dirs
- Registration: 1 file, 5 dirs

As for your last request:

Code:

C:\Windows\system32>DIR C:\Windows\SysWOW64 /AR /S
 Volume in drive C is OS
 Volume Serial Number is C263-99FD

 Directory of C:\Windows\SysWOW64\config\systemprofile

31.10.2012  00:42    <DIR>          Contacts
31.10.2012  00:42    <DIR>          Desktop
31.10.2012  00:42    <DIR>          Documents
31.10.2012  00:42    <DIR>          Downloads
31.10.2012  00:42    <DIR>          Favorites
31.10.2012  00:42    <DIR>          Links
31.10.2012  00:42    <DIR>          Music
31.10.2012  00:42    <DIR>          Pictures
31.10.2012  00:42    <DIR>          Saved Games
31.10.2012  00:42    <DIR>          Searches
31.10.2012  00:42    <DIR>          Videos
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\W
indows\Burn

31.10.2012  00:42    <DIR>          Burn
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\W
indows\Burn\Burn

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft
\Windows

31.10.2012  00:42    <DIR>          Libraries
31.10.2012  00:42    <DIR>          Recent
31.10.2012  00:42    <DIR>          Start Menu
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft
\Windows\Libraries

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft
\Windows\Recent

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft
\Windows\Start Menu

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
31.10.2012  00:42    <DIR>          Programs
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft
\Windows\Start Menu\Programs

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
31.10.2012  00:42    <DIR>          Administrative Tools
31.10.2012  00:42    <DIR>          Startup
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft
\Windows\Start Menu\Programs\Administrative Tools

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft
\Windows\Start Menu\Programs\Startup

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\Contacts

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\Desktop

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\Documents

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\Downloads

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\Favorites

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\Links

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\Music

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
31.10.2012  00:42    <DIR>          Playlists
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\Music\Playlists

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\Pictures

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
31.10.2012  00:42    <DIR>          Slide Shows
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\Pictures\Slide Shows

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\Saved Games

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\Searches

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\config\systemprofile\Videos

31.10.2012  00:42    <DIR>          .
31.10.2012  00:42    <DIR>          ..
               0 File(s)              0 bytes

 Directory of C:\Windows\SysWOW64\Macromed\Flash

09.10.2012  08:48         9.641.400 Flash32_11_4_402_287.ocx
               1 File(s)      9.641.400 bytes

     Total Files Listed:
               1 File(s)      9.641.400 bytes
              60 Dir(s)  158.830.350.336 bytes free

C:\Windows\system32>

NoelDP · 31 Oct 2012

OK - let's try this....

Open Windows Explorer (Computer)
Navigate to the C:\Windows\SysWOW64 folder
Find the config sub-folder and right-click on it
select Properties

Clear the 'blob' from the 'Read-only (Only applies to files in folder)' box by clicking on it until it's plain white.
Click on Apply.

Make sure that the radio button for 'Apply changes to this folder, subfolders and files' is set, and click OK.

Accept the Administrator prompt. After a couple of seconds, you'll be told there is an error - click on the 'Ignore all' button.

Wait for it to finish - it could take a couple of minutes.

OK out, and exit Windows Explorer.

Reboot twice

Post a new MGADiag report.

Sloat · 31 Oct 2012

Am...i un-checked, clicked Apply, no Admin prompt, no error... checkd properties again, it was marked again... well anywho, i rebooted twice, heres the report:

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-PGT9C-777KD-32W74
Windows Product Key Hash: aV31uNYFoD+TSoVOl0ildGR0O5M=
Windows Product ID: 00359-OEM-8992687-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F336A84C-3399-4C4A-A3FF-605C57615997}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F336A84C-3399-4C4A-A3FF-605C57615997}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-32W74</PKey><PID>00359-OEM-8992687-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-3183993076-1973787798-2123229371</SID><SYSTEM><Manufacturer>Alienware</Manufacturer><Model>M17xR3</Model></SYSTEM><BIOS><Manufacturer>Alienware</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="7"/><Date>20110729000000.000000+000</Date></BIOS><HWID>9E1B3107018400FE</HWID><UserLCID>0424</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ALWARE</OEMID><OEMTableID>ALIENWRE</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426 

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 10:31:2012 07:37
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc


HWID Data-->
HWID Hash Current: NgAAAAIAAAABAAIAAQADAAAAAwABAAEAonYabHcWNoGuZJz3audEo2I9PIpcwx5RzPGWSC5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALWARE		ALIENWRE
  FACP			ALWARE		ALIENWRE
  HPET			ALWARE		ALIENWRE
  BOOT			ALWARE		ALIENWRE
  MCFG			ALWARE		ALIENWRE
  SLIC			ALWARE		ALIENWRE
  OSFR			ALWARE		ALIENWRE
  ASF!			ALWARE		ALIENWRE
  SSDT			INSYDE		INSYDE  
  ASPT			ALWARE		ALIENWRE
  SSDT			INSYDE		INSYDE  
  SSDT			INSYDE		INSYDE  
  SSDT			INSYDE		INSYDE  
  WDTT			ALWARE		ALIENWRE

NoelDP · 31 Oct 2012

Yeah - the 'blob' always resets itself, because in theory, folders can't be marked as read-only or read (don't ask!)

The report hasn't change, but has the CMD output changed? (and we'll check a couple more things as well).

CLS
DIR C:\Windows\SysWOW64 /AR /S
ATTRIB C:\Windows\SysWOW64
ICACLS C:\Windows\SysWOW64

post the results.

Sorry - forgot a couple....

ICACLS C:\Windows\SysWOW64\config
ATTRIB C:\Windows\SysWOW64\config