Please help repairing windows not genuine dialog popping up

tenjuna · 25 Nov 2012

Yes the turbo memory and matrix drivers came as a set in the installer.

Would it be simpler to remove the turbo memory and the software, then just install IRST instead?

Code:

C:\Windows\system32>SFC /SCANNOW

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>

Was unable to open the log file get access denied.

I don't think I was able to run checksur, but I will try again.

NoelDP · 25 Nov 2012

Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply.

tenjuna · 25 Nov 2012

CheckSUR is still a no-go.

File attached.

NoelDP · 25 Nov 2012

Please run the following commands and post the results.

NET START TRUSTEDINSTALLER
NET START BFE
NET START BITS
NET START WUAUSERV

tenjuna · 25 Nov 2012

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>NET START TRUSTEDINSTALLER
The Windows Modules Installer service is starting.
The Windows Modules Installer service was started successfully.


C:\Windows\system32>NET START BFE
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Windows\system32>NET START BITS
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Windows\system32>NET START WUAUSERV
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Windows\system32>

tenjuna · 26 Nov 2012

bump

NoelDP · 27 Nov 2012

I hadn't forgotten you - honest!

There's not much information about the errors in your CBS.log

Code:

 Line 5906: 2012-06-28 11:58:00, Info                  CSI    0000000e Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"$$DeleteMe.sortkey.nlp.01cd2dbd122c48d3.0007".  Reason: [13]"Cannot Delete"
 Line 5907: 2012-06-28 11:58:00, Info                  CSI    0000000f Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"$$DeleteMe.sorttbls.nlp.01cd2dbd1227dbf2.0006".  Reason: [13]"Cannot Delete"
 Line 7909: 2012-06-28 20:50:25, Info                  CSI    00000012 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"$$DeleteMe.sortkey.nlp.01cd2dbd122c48d3.0007".  Reason: [13]"Cannot Delete"
 Line 7910: 2012-06-28 20:50:25, Info                  CSI    00000013 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"$$DeleteMe.sorttbls.nlp.01cd2dbd1227dbf2.0006".  Reason: [13]"Cannot Delete"
 Line 15272: 2012-07-10 20:24:21, Info                  CSI    000000ce Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"$$DeleteMe.sortkey.nlp.01cd2dbd122c48d3.0007".  Reason: [13]"Cannot Delete"
 Line 15273: 2012-07-10 20:24:21, Info                  CSI    000000cf Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"$$DeleteMe.sorttbls.nlp.01cd2dbd1227dbf2.0006".  Reason: [13]"Cannot Delete"
 Line 60312: 2012-07-11 21:04:26, Info                  CSI    000000bb Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"$$DeleteMe.sortkey.nlp.01cd2dbd122c48d3.0007".  Reason: [13]"Cannot Delete"
 Line 60313: 2012-07-11 21:04:26, Info                  CSI    000000bc Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"$$DeleteMe.sorttbls.nlp.01cd2dbd1227dbf2.0006".  Reason: [13]"Cannot Delete"
 Line 72933: 2012-08-07 21:21:44, Info                  CSI    0000001e Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"$$DeleteMe.sortkey.nlp.01cd2dbd122c48d3.0007".  Reason: [13]"Cannot Delete"
 Line 72934: 2012-08-07 21:21:44, Info                  CSI    0000001f Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"$$DeleteMe.sorttbls.nlp.01cd2dbd1227dbf2.0006".  Reason: [13]"Cannot Delete"
 Line 74346: 2012-10-14 16:55:44, Info                  CSI    0000002a Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"$$DeleteMe.sortkey.nlp.01cd2dbd122c48d3.0007".  Reason: [13]"Cannot Delete"
 Line 74347: 2012-10-14 16:55:44, Info                  CSI    0000002b Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"$$DeleteMe.sorttbls.nlp.01cd2dbd1227dbf2.0006".  Reason: [13]"Cannot Delete"

Please run the following commands, and post the results.

DIR C:\Windows\winsxs\Temp /S
DIR C:\Windows\Servicing\SQM
ICACLS C:\Windows\winsxs\Temp

tenjuna · 27 Nov 2012

Attaching the first test as a file.

Code:

C:\Windows\system32>DIR C:\Windows\Servicing\SQM
 Volume in drive C is System
 Volume Serial Number is F240-5C20

 Directory of C:\Windows\Servicing\SQM

07/13/2009  08:35 PM    <DIR>          .
07/13/2009  08:35 PM    <DIR>          ..
               0 File(s)              0 bytes
               2 Dir(s)  428,125,757,440 bytes free

C:\Windows\system32>ICACLS C:\Window\winsxs\Temp
C:\Window\winsxs\Temp: The system cannot find the path specified.
Successfully processed 0 files; Failed processing 1 files

tenjuna · 27 Nov 2012

I just noticed there was a typo in the last command so here it is again:

Code:

C:\Windows\system32>DIR C:\Windows\Servicing\SQM
 Volume in drive C is System
 Volume Serial Number is F240-5C20

 Directory of C:\Windows\Servicing\SQM

07/13/2009  08:35 PM    <DIR>          .
07/13/2009  08:35 PM    <DIR>          ..
               0 File(s)              0 bytes
               2 Dir(s)  428,125,757,440 bytes free

C:\Windows\system32>ICACLS C:\Windows\winsxs\Temp
C:\Windows\winsxs\Temp NT SERVICE\TrustedInstaller:(OI)(CI)(F)
                       BUILTIN\Administrators:(OI)(CI)(RX)
                       NT AUTHORITY\SYSTEM:(OI)(CI)(RX)
                       BUILTIN\Users:(OI)(CI)(RX)

Successfully processed 1 files; Failed processing 0 files

NoelDP · 27 Nov 2012

EGAD!
I was expecting a few in the pending folder - but not 1800+
...and a couple of pending deletes dating from 2009 is not a nice thing to see.
As far as I can see, there's no repeats there, either

please run the following commands - they'll copy the two 'delete' files to the desktop folder called 'tdels' . Please zip the folder and attach the zip to a response...
(interestingly, my Vista VM has 504 pending deletes as I just discovered - dating from before the release of SP1, which makes it interesting since this was installed from a TechNet SP2 disk!)

md %userprofile%\desktop\tdels
copy C:\Windows\winsxs\temp\PendingDeletes\*.* %userprofile%\desktop\tdels