Please help repairing windows not genuine dialog popping up

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #51

    That error message is normal when running in the RE - it has no access to anywhere to save the files (it doesn't redirect to the HD, and the folder it wants to save to doesn't exist in the RAMDrive that RE runs from)
    Please go back into RE and run the offline SFC scan -


    sfc /scannow /OFFBOOTDIR=<drive>:\ /OFFWINDIR=<drive>:\Windows

    where <drive> is the letter you found above.
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  2. Posts : 60
    Windows 7 Pro x64
    Thread Starter
       #52

    "...did not find any integrity violations."
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  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #53

    great - now what happens if you run the scan in normal windows?
    SFC /SCANNOW
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  4. Posts : 60
    Windows 7 Pro x64
    Thread Starter
       #54

    cbs attached

    Code:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Windows\system32>sfc /scannow
    
    Beginning system scan.  This process will take some time.
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection found corrupt files but was unable to fix some of th
    em.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log
    
    C:\Windows\system32>
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  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #55

    ...in that case I have no idea what's happening!

    I'll call in the troops and see if they can help.
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  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #56

    ...second thoughts....

    Please try this......
    (It's very similar to what we've laready done, but seems to work when everythig else fails)

    Please run the following commands in an Elevated Command Prompt
    NET STOP CRYPTSVC
    REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
    NET START CRYPTSVC


    once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report.
    Note that this will delete your Update History - but all updates will remain installed, and can be viewed in the Installed Updates listing.


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  7. Posts : 60
    Windows 7 Pro x64
    Thread Starter
       #57

    sigh.

    can't say that I am surprised lol.
      My Computer


  8. Posts : 60
    Windows 7 Pro x64
    Thread Starter
       #58

    there was already a catroot2old, so I added a new one. am waiting an hour.

    Code:
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Windows\system32>dir catroot*
     Volume in drive C is System
     Volume Serial Number is F240-5C20
    
     Directory of C:\Windows\system32
    
    11/29/2012  08:09 AM    <DIR>          catroot
    11/25/2012  09:25 PM    <DIR>          catroot2
    11/29/2012  08:50 AM    <DIR>          CATROOT2OLD
    08/07/2012  07:35 PM    <DIR>          CatRoot2_2012111221298
    11/23/2012  08:36 PM    <DIR>          CatRoot2_2012112510542
                   0 File(s)              0 bytes
                   5 Dir(s)  429,840,687,104 bytes free
    
    C:\Windows\system32>NET STOP CRYPTSVC
    The Cryptographic Services service is stopping..
    The Cryptographic Services service was stopped successfully.
    
    
    C:\Windows\system32>REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
    A duplicate file name exists, or the file
    cannot be found.
    
    C:\Windows\system32>REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLDTOO
    
    C:\Windows\system32>NET START CRYPTSVC
    The Cryptographic Services service is starting.
    The Cryptographic Services service was started successfully.
    
    
    C:\Windows\system32>
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  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #59

    we crossed in the post :)

    Please see my post #56.
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  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #60

    ...and again! :)
      My Computer


 
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