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Windows 7: windows genuine issues

22 Nov 2012   #81

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

You should probably use XCOPY and copy the C:\Users\<accountnames> folder(s), at least - you can ignore the 'Default' and 'Default User'folder, as it should contain nothing of importance (and one of them is merely a junction).

What email client are you using? - check its archive folder, and copy that as well - some (such as Windows Mail and variants) hide the data within the Windows folder tree, rather than in the sensible place.

I did actually do a disk copy recently to clone a data drive that wouldn't do it any other way - it seems to have worked perfectly, as I'm using it now :)
The command I used was
robocopy <source> <dest> /S /COPYALL /NP /LOG:C:\robolog.txt /TEE
which creates a log file and shows the progress on-screen

My System SpecsSystem Spec
22 Nov 2012   #82

Windows 7 Home Premium 32bit.

I will try that thanks for the info oh yeah there is one account of microsoft mail, but if i try and run the same command as you did would that copy it?
My System SpecsSystem Spec
22 Nov 2012   #83

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

That one (note the mods I made!) would copy ALL files from the source to the destination (and keep things like ownership intact)
IF your destination is drive X:\
robocopy C:\Users\<accountname> X:\<backup> /S /COPYALL /NP /LOG:C:\robolog.txt /TEE
would do it
(it took about 2 hours for 150GB of data for me, over a USB2 link)

Which incarnation of 'microsoft mail' are you using?
in most, if you go to Tools > Options > Maintenance
there's a Store Folder button (you need to repeat this for each identity/user but not for each user's account) - which tells you the data storage location which you can copy and paste to the command
so you get

robocopy C:\<mailstore1> X:\<mailbackup1> /S /COPYALL /NP /LOG:C:\robolog.txt /TEE

Once you've reinstalled a new system you can reverse the process for the normal data, but you'll have to Import the mail data.

You'll tehn have to grant your new user permissions to access the data, or modify the robocopy to remove the permissions settings.
My System SpecsSystem Spec

22 Nov 2012   #84

Windows 7 Home Premium 32bit.

I don't know what you mean with incarnation but the info you gave me is very useful I think it will be a lot of help and as I was reading 'bout the robocopy when you get used to it it can be very handy tool.
My System SpecsSystem Spec
24 Nov 2012   #85

Windows Home Premuium 32bit

I have cleaned out all my personal files to give my vaio to my granddaughter and now get the "not genuine windows" message.
 Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PVB7R-P692D-BPF24
Windows Product Key Hash: Gtm6W7al25GKDgI8aEh2iRaHrYE=
Windows Product ID: 00359-032-3795056-85821
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {4CEC3A69-436B-4AAD-B021-583781848328}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4CEC3A69-436B-4AAD-B021-583781848328}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BPF24</PKey><PID>00359-032-3795056-85821</PID><PIDType>5</PIDType><SID>S-1-5-21-3906685351-3318418083-2222547708</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-NR240E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R1101J9</Version><SMBIOSVersion major="2" minor="4"/><Date>20071023000000.000000+000</Date></BIOS><HWID>F6CA3307018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17113</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/></Applications></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-032-379505-01-1033-7600.0000-0702011
Installation ID: 001596678770957330135742351675041035936230220546519943
Processor Certificate URL:
Machine Certificate URL:
Use License URL:
Product Key Certificate URL:
Partial Product Key: BPF24
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 11/24/2012 12:53:04 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:25:2012 16:59
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
OEM Activation 1.0 Data-->
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   Sony  VAIO
  FACP   Sony  VAIO
  HPET   Sony  VAIO
  BOOT   Sony  VAIO
  MCFG   Sony  VAIO
  SLIC   Sony  VAIO
  TMOR   Sony  VAIO
  APIC   Sony  VAIO
  SSDT   Sony  VAIO
  SSDT   Sony  VAIO
  SSDT   Sony  VAIO
  SSDT   Sony  VAIO
  SSDT   Sony  VAIO
I hope someone can tell me how to fix this as her birthday is tomorrow and I had hoped to givethis computer to her then. Thank you for any help.
My System SpecsSystem Spec
24 Nov 2012   #86

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Please attempt validation at
then start a new thread of your own, and post a new MGADiag there - or people will get confused !
My System SpecsSystem Spec

 windows genuine issues

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