can't update important files and services while the system is using

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  1. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #51

    Hmmm - try running this fixit - it may fix your problems with Search, if nothing else!
    Error message when you try to perform a backup on a Windows Vista-based computer: "0x80071A91"

    Please run teh following command and post the results.
    SC QC NETLOGON
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  3. drfhoule
    Posts : 41
    64-bit Windows 7 Home Premium
    Thread Starter
       New #52

    (1) Oddly, I get the message that this fix-it does not apply to my computer (see attached).
    (2) Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>sc qc netlogon
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: netlogon
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\Windows\system32\lsass.exe
    LOAD_ORDER_GROUP : MS_WindowsRemoteValidation
    TAG : 0
    DISPLAY_NAME : Netlogon
    DEPENDENCIES : LanmanWorkstation
    SERVICE_START_NAME : LocalSystem

    C:\Windows\system32>
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  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #53

    Bother - I was hoping that a Vista fixit would also run on Win7 - obviously not.

    Use the manual method from the article
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  6. drfhoule
    Posts : 41
    64-bit Windows 7 Home Premium
    Thread Starter
       New #54

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>fsutil resource setautoreset true c:\
    The operation completed successfully.

    C:\Windows\system32>

    updated event logs attached
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  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #55

    There's something odd about those logs - they don't appear to be recording all the normal events.
    There's no apparent change in system behaviour.

    Have you rebooted since trying the fix?
    Please run the following command

    REG QUERY "HKLM\SOFTWARE\Microsoft\Windows Search"

    Post the results.
    Last edited by NoelDP; 01 Dec 2012 at 16:14. Reason: quotes !
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  8. drfhoule
    Posts : 41
    64-bit Windows 7 Home Premium
    Thread Starter
       New #56

    (1) Rebooted
    (2) Results of last command :
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>reg query" HKLM\software\microsoft\windows search"
    ERROR: Invalid Argument/Option - 'query HKLM\software\microsoft\windows search'.

    Type "REG /?" for usage.

    C:\Windows\system32>reg query "hklm\software\microsoft\windows search"

    HKEY_LOCAL_MACHINE\software\microsoft\windows search
    indexer:ci:MaxRestrictionNodes REG_DWORD 0x7ef40
    CurrentVersion REG_SZ 6.1.7601.17610
    UseLowPriorityConfiguration REG_DWORD 0x1
    DataDirectory REG_EXPAND_SZ %ProgramData%\Microsoft\Search\Data\
    InstallDirectory REG_EXPAND_SZ %systemroot%\system32\
    DefaultDataDirectory REG_EXPAND_SZ %ProgramData%\Microsoft\Search\Data
    \
    SetupCompletedSuccessfully REG_DWORD 0x0
    IndexerCatalogVersion REG_SZ 4.60101.60101
    SystemIndexNormalization REG_DWORD 0x1
    RebuildIndex REG_DWORD 0x2

    HKEY_LOCAL_MACHINE\software\microsoft\windows search\Applications
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\Capabilities
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\CatalogNames
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\CrawlScopeManager
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\Databases
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\Gather
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\Gathering Manager
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\Indexer
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\InstallDirectory
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\PerformanceCounters
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\PHSearchConnectors
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\PreviousSettings
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\ProtocolHandlers
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\SearchService
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\Tracing
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\UsnNotifier
    HKEY_LOCAL_MACHINE\software\microsoft\windows search\VolumeInfoCache

    C:\Windows\system32>

    (3) New event logs attached
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  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #57

    That looks normal.
    I'm trying to work out where the coruption is - whether it's in the control files or the output files. At the moment, I think the favourite is in the control files, but I'm uncertain as to how to properly rebuild them.
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  11. drfhoule
    Posts : 41
    64-bit Windows 7 Home Premium
    Thread Starter
       New #58

    Don't lose sleep over this! Have a beer and take the rest of the weekend off - I have a portable PC and - I hesitate to say this - a Mac that has never given me any trouble at all :)
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  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #59

    Please run the following commands, and post the results.

    REG QUERY HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WSearch /S
    DIR C:\ProgramData\Microsoft\Search\Data\Applications\Windows
    DIR C:\ProgramData\Microsoft\Search\Data\Temp

    Post the results, and we'll see where we are (hopefully!)
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  13. drfhoule
    Posts : 41
    64-bit Windows 7 Home Premium
    Thread Starter
       New #60

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>reg query hkey_local_machine\system\currentcontrolset\servic
    es\wsearch /s

    HKEY_LOCAL_MACHINE\system\currentcontrolset\services\wsearch
    DisplayName REG_SZ Windows Search
    ErrorControl REG_DWORD 0x1
    ImagePath REG_EXPAND_SZ %systemroot%\system32\SearchIndexer.exe /Embed
    ding
    Start REG_DWORD 0x2
    Type REG_DWORD 0x10
    Description REG_SZ @%systemroot%\system32\SearchIndexer.exe,-104
    DependOnService REG_MULTI_SZ RPCSS
    ObjectName REG_SZ LocalSystem
    ServiceSidType REG_DWORD 0x1
    RequiredPrivileges REG_MULTI_SZ SeChangeNotifyPrivilege\0SeManageVolum
    ePrivilege\0SeImpersonatePrivilege\0SeAssignPrimaryTokenPrivilege\0SeIncreaseQuo
    taPrivilege\0SeTcbPrivilege
    FailureActionsOnNonCrashFailures REG_DWORD 0x1
    DelayedAutoStart REG_DWORD 0x0
    FailureActions REG_BINARY 80510100000000000000000003000000140000000100
    00003075000001000000307500000000000000000000


    C:\Windows\system32>dir c:\programdata\microsoft\search\data\applications\window
    s
    Volume in drive C has no label.
    Volume Serial Number is 8AF5-69C1

    Directory of c:\programdata\microsoft\search\data\applications\windows

    02/12/2012 11:32 AM <DIR> .
    02/12/2012 11:32 AM <DIR> ..
    02/12/2012 11:32 AM <DIR> Config
    02/12/2012 11:32 AM <DIR> GatherLogs
    02/12/2012 11:32 AM 8,192 MSS.chk
    02/12/2012 11:32 AM 1,048,576 MSS.log
    02/12/2012 11:32 AM 1,048,576 MSSres00001.jrs
    02/12/2012 11:32 AM 1,048,576 MSSres00002.jrs
    02/12/2012 11:32 AM <DIR> Projects
    02/12/2012 11:32 AM 75,563,008 Windows.edb
    5 File(s) 78,716,928 bytes
    5 Dir(s) 281,197,125,632 bytes free

    C:\Windows\system32>dir c:\programdata\microsoft\search\data\temp
    Volume in drive C has no label.
    Volume Serial Number is 8AF5-69C1

    Directory of c:\programdata\microsoft\search\data\temp

    02/12/2012 11:32 AM <DIR> .
    02/12/2012 11:32 AM <DIR> ..
    0 File(s) 0 bytes
    2 Dir(s) 281,197,125,632 bytes free

    C:\Windows\system32>
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