Please open Event Viewer
Navigate to teh Windows Logs\Application
right-click on the Application key, and select Save all events as...
Call it Appevt.evtx and save it to the Desktop.
Repeat for the System events (call it Sysevt.evtx)
zip both files, and attach to your reply.
2 zipped files as requested.Attachment 243342
Attachment 243343
Please open an Elevated CommandPrompt, and run the following command
fsutil resource setautoreset true c:\
reboot
now see if the Firewall is running
Not running, same error message.
Please run the following commands, and post the results.
SC QUERYEX MpsSvc
SC QUERYEX KeyIso
SC QUERYEX Wlansvc
SC QUERYEX dot3svc
SC QUERYEX BFE
SC QUERYEX PolicyAgent
SC QUERYEX IKEEXT
Last edited by NoelDP; 28 Nov 2012 at 05:39. Reason: Typo - don't have a clue where it came from!
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\user>sc queryex mpssvc
SERVICE_NAME: mpssvc
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1066 (0x42a)
SERVICE_EXIT_CODE : 6801 (0x1a91)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
C:\Users\user>sc queryex keyiso
SERVICE_NAME: keyiso
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 632
FLAGS : RUNS_IN_SYSTEM_PROCESS
C:\Users\user>sc queryex wlansvc
SERVICE_NAME: wlansvc
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1092
FLAGS :
C:\Users\user>sc queryex dot3svc
SERVICE_NAME: dot3svc
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
C:\Users\user>sc queryex bfe
SERVICE_NAME: bfe
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1860
FLAGS :
C:\Users\user>sc queryex policyagent
SERVICE_NAME: policyagent
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 3636
FLAGS :
C:\Users\user>sc queryex ikeext
SERVICE_NAME: ikeext
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1124
FLAGS :
C:\Users\user>
I've just been pointed at what looks like a very good tool for use in this situation - please download and run the FarBar Service Scanner - from Farbar Service Scanner Download
run it, and attach the log file it produces to a reply - it'll get there much quicker than I will :)
(forgot to add- tick all options for the scan!)
Firewall not running, updates not possible, same error messages upon reboot. Here is the file requested. "bleeping computer" indeed!
Please use Event Viewer to export the Windows Application and System event logs, then compress them and attach them to a reply.
Quote