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Windows 7: Windows 7 Home Premium Build 7601 This copy of windows is not genuine

02 Dec 2012   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's not too bad - only 7 faults....
Code:
2012-12-02 18:20:25, Info                  CSI    0000032a [SR] Repairing 7 components
2012-12-02 18:20:25, Info                  CSI    0000032b [SR] Beginning Verify and Repair transaction
2012-12-02 18:20:25, Info                  CSI    0000032c [SR] Cannot repair member file [l:26{13}]"sppcomapi.dll" of Microsoft-Windows-Security-SPP-UX, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:25, Info                  CSI    0000032d [SR] Cannot repair member file [l:20{10}]"winver.exe" of Microsoft-Windows-winver, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:25, Info                  CSI    0000032e [SR] Cannot repair member file [l:14{7}]"sfc.exe" of Microsoft-Windows-WRP-Integrity-Client, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:25, Info                  CSI    0000032f [SR] Cannot repair member file [l:26{13}]"sppcomapi.dll" of Microsoft-Windows-Security-SPP-UX, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:25, Info                  CSI    00000330 [SR] Cannot repair member file [l:26{13}]"systemcpl.dll" of Microsoft-Windows-systemcpl, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:25, Info                  CSI    00000331 [SR] Cannot repair member file [l:14{7}]"sfc.exe" of Microsoft-Windows-WRP-Integrity-Client, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:25, Info                  CSI    00000332 [SR] Cannot repair member file [l:20{10}]"winver.exe" of Microsoft-Windows-winver, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:26, Info                  CSI    00000333 [SR] Cannot repair member file [l:26{13}]"sppcomapi.dll" of Microsoft-Windows-Security-SPP-UX, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:26, Info                  CSI    00000334 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-12-02 18:20:26, Info                  CSI    00000335 [SR] Cannot repair member file [l:20{10}]"winver.exe" of Microsoft-Windows-winver, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:26, Info                  CSI    00000336 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-12-02 18:20:26, Info                  CSI    00000337 [SR] Cannot repair member file [l:26{13}]"sppcomapi.dll" of Microsoft-Windows-Security-SPP-UX, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:26, Info                  CSI    00000338 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-12-02 18:20:26, Info                  CSI    00000339 [SR] Cannot repair member file [l:26{13}]"systemcpl.dll" of Microsoft-Windows-systemcpl, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:26, Info                  CSI    0000033a [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-12-02 18:20:26, Info                  CSI    0000033b [SR] Cannot repair member file [l:20{10}]"winver.exe" of Microsoft-Windows-winver, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:26, Info                  CSI    0000033c [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-12-02 18:20:26, Info                  CSI    0000033d [SR] Cannot repair member file [l:14{7}]"sfc.exe" of Microsoft-Windows-WRP-Integrity-Client, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:26, Info                  CSI    0000033e [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-12-02 18:20:26, Info                  CSI    0000033f [SR] Cannot repair member file [l:14{7}]"sfc.exe" of Microsoft-Windows-WRP-Integrity-Client, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2012-12-02 18:20:26, Info                  CSI    00000340 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-12-02 18:20:26, Info                  CSI    00000341 Repair results created:
POQ 134 starts
Having said that, some of them are rather critical files, which may crreate problems later - but we'll deal with that when we have to.

Some may be fixed by another tool...
Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Method 2)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and attach it to your reply.

(no problem about the delay - I have enough to keep me busy )


My System SpecsSystem Spec
.
12 Dec 2012   #12
Kentleton

Windows 7 Home Premium 64bit
 
 

I've been trying to download the update from that link but its been saying "waiting to download from download.microsoft.com" for about 5-10 minutes now. The download isn't starting. I'm using Method two. The KB didn't show up at all when I tried method one.

Never mind I got it. I'll post back again once I apply the update.
My System SpecsSystem Spec
12 Dec 2012   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I don't recall anyone ever seeing the offer of the tool in WIndows Updates - which is why I pointed direct to method 2

If you're using IE9, pause and resume the download - if you're using IE8, cancel and restart it.

If you're using a third-party download manager, I'd suggest using IE instead.
If you're using a different browser, I have no idea
My System SpecsSystem Spec
.

12 Dec 2012   #14
Kentleton

Windows 7 Home Premium 64bit
 
 

I'm using Chrome. The page just didn't load and I needed to refresh. I'm installing the update now.
My System SpecsSystem Spec
12 Dec 2012   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

For interest, please run teh following commands, and post the results. (Your CBS log is an unusual one, and I'd like to see what's different about the files).

ICACLS C:\Windows\winsxs\wow64_microsoft-windows-security-spp-ux_31bf3856ad364e35_6.1.7601.17514_none_c43c4e7ce9d27db4\sppcomapi.dll
ICACLS C:\Windows\winsxs\x86_microsoft-windows-systemcpl_31bf3856ad364e35_6.1.7601.17514_none_e2dcde6fbc50dc4f\systemcpl.dll
ICACLS C:\Windows\winsxs\x86_microsoft-windows-winver_31bf3856ad364e35_6.1.7600.16385_none_b627d45ffdcc6f00\winver.exe
ICACLS C:\Windows\winsxs\x86_microsoft-windows-wrp-integrity-client_31bf3856ad364e35_6.1.7600.16385_none_2b1523604c99c736\sfc.exe
DIR C:\Windows\winsxs\wow64_microsoft-windows-security-spp-ux_31bf3856ad364e35_6.1.7601.17514_none_c43c4e7ce9d27db4\sppcomapi.dll
DIR C:\Windows\winsxs\x86_microsoft-windows-systemcpl_31bf3856ad364e35_6.1.7601.17514_none_e2dcde6fbc50dc4f\systemcpl.dll
DIR C:\Windows\winsxs\x86_microsoft-windows-winver_31bf3856ad364e35_6.1.7600.16385_none_b627d45ffdcc6f00\winver.exe
DIR C:\Windows\winsxs\x86_microsoft-windows-wrp-integrity-client_31bf3856ad364e35_6.1.7600.16385_none_2b1523604c99c736\sfc.exe
DIR C:\Windows\SysWOW64\sppcomapi.dll
DIR C:\Windows\SysWOW64\systemcpl.dll
DIR C:\Windows\SysWOW64\winver.exe
DIR C:\Windows\SysWOW64\sfc.exe
ICACLS C:\Windows\SysWOW64\sppcomapi.dll
ICACLS C:\Windows\SysWOW64\systemcpl.dll
ICACLS C:\Windows\SysWOW64\winver.exe
ICACLS C:\Windows\SysWOW64\sfc.exe
My System SpecsSystem Spec
12 Dec 2012   #16
Kentleton

Windows 7 Home Premium 64bit
 
 

Here is the CheckSUR log. And I will run those commands and get back to you as soon as I can.
My System SpecsSystem Spec
12 Dec 2012   #17
Kentleton

Windows 7 Home Premium 64bit
 
 

Those commands you want me to run, you mean from the command prompt right?
My System SpecsSystem Spec
13 Dec 2012   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Yes please - they'll tell us whether it's a simple permissions problems or something more serious....


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
13 Dec 2012   #19
ideallysimple

Windows 7 Ultimate x64
 
 

My System SpecsSystem Spec
13 Dec 2012   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This does not solve the problem - it merely hides it for 30 days - and actually makes it harder to troubleshoot (even if the command succeeds, which it may well not do)
My System SpecsSystem Spec
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 Windows 7 Home Premium Build 7601 This copy of windows is not genuine




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