Windows Update error 800B0100 after BSOD


  1. txr13
    Posts : 1
    Windows 7 Professional x64 SP1
       New #1

    Windows Update error 800B0100 after BSOD


    I was in the middle of downloading two updates (KB2574819 and KB2592687) when my machine bluescreened. I'm transferring the crash dump to my work machine for analysis (I work in IT and have the debugging tools and symbols over there), but in the meantime, I can't get anything to download or install any more.

    I've downloaded and run the System Update Readiness Tool. That did not change anything. I've also run "sfc /scannow", also with no results. I still get error 800B0100 on either of the updates, whether I try installing both of them, or either one on its own. I've also tried running the MATS for Windows Update (at Fix the problem with Microsoft Windows Update that is not working), but that didn't find any problems.

    CBS log folder is attached as requested in the posting instructions. Thank you in advance!

    EDIT: The BSOD appears to have been a SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (BugCheck 7e) triggered by an access violation and pool corruption. I suspect a USB-to-DB9 adapter for which I have a driver loaded in this system--I've had similar issues with it before, but it doesn't happen often enough for me to generally worry about it.

    EDIT #2: I downloaded and installed the standalone update for KB2574819 successfully. After a reboot, the regular Windows Update for KB2592687 also installed successfully with no further manual intervention. I am marking this as solved, as I no longer require assistance with it. Unless it comes back. :)
    Last edited by txr13; 15 Dec 2012 at 20:40. Reason: Additional information.
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hello and welcome txr mate I am NO expert but a Google did find this if it is of any help.

    Windows 7 Update error: 800b0100
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