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Windows 7: Windows Update - total failure. TrustedInstaller.exe ==> 25% CPU.

19 Nov 2012   #11
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi shiphen,

It's strange, the corruption pattern is identical to what we faced a few weeks ago. It isn't the same keys, but it's the same process.

If you have installed/removed any updates since uploading that file, do NOT follow these instructions. Instead, upload another copy of your COMPONENTS hive please :)

Warning: This fix is specific to this user (shiphen), no one else should follow these instructions as it will cause a lot more problems than it will solve! I will remove this file after the fix has been completed.

Download this file please: https://dl.dropbox.com/u/16537616/components

Navigate to the following folder:

C:\Windows\system32\config

Delete the file: COMPONENTS. Then paste the file that you downloaded from the link above :)

Reboot, then run the SURT and upload the CheckSUR.persist.log please.

Tom


My System SpecsSystem Spec
.
19 Nov 2012   #12
shiphen

Windows7 Pro x64
 
 

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-11-18 18:18
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Corrupt Identity 0xC0000161 (not UTF8) msil_microsoft.web.ftpserver.resourceˇ_31bf3856ad364e│5_6.1.7600.1638Á_en-us_Â1c361facf36a739 Bad identity
(f) CSI Manifest Missing 0x00000002 msil_microsoft.web.ftpserver.resourceˇ_31bf3856ad364e│5_6.1.7600.1638Á_en-us_Â1c361facf36a739.manifest msil_microsoft.web.ftpserver.resourceˇ_31bf3856ad364e│5_6.1.7600.1638Á_en-us_Â1c361facf36a739
(f) CSI Corrupt Identity 0xC0000161 (not UTF8) wow64▀microsoŠt-windows-ftpsvŃ.resources_31bf3856ad36┤e35_6.1.7600.16385_en-us_6cd75eb3d2573c5f Bad identity
(f) CSI Manifest Missing 0x00000002 wow64▀microsoŠt-windows-ftpsvŃ.resources_31bf3856ad36┤e35_6.1.7600.16385_en-us_6cd75eb3d2573c5f.manifest wow64▀microsoŠt-windows-ftpsvŃ.resources_31bf3856ad36┤e35_6.1.7600.16385_en-us_6cd75eb3d2573c5f
Summary:
Seconds executed: 189
Found 4 errors
CSI Manifest Missing Total count: 2
CSI Corrupt Identity Total count: 2
Unavailable repair files:
winsxs\manifests\msil_microsoft.web.ftpserver.resourceˇ_31bf3856ad364e│5_6.1.7600.1638Á_en-us_Â1c361facf36a739.manifest
winsxs\manifests\wow64▀microsoŠt-windows-ftpsvŃ.resources_31bf3856ad36┤e35_6.1.7600.16385_en-us_6cd75eb3d2573c5f.manifest

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-11-19 20:42
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 189
No errors detected


OK what next?

Wfiw, I am using a SSD.
Do you think it smell of malware or of SSD/hardware failure?

Many thanks

J
My System SpecsSystem Spec
19 Nov 2012   #13
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

I'm not barging in but I though this might help understand things.
How can I be sure if I am still infected with "Win32/Small.CA" virus".

Seams like two repair threads on same computer at the same time.
The right hand might not know what the left hand is doing.
My System SpecsSystem Spec
.

19 Nov 2012   #14
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by shiphen View Post
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-11-18 18:18
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Corrupt Identity 0xC0000161 (not UTF8) msil_microsoft.web.ftpserver.resourceˇ_31bf3856ad364e│5_6.1.7600.1638Á_en-us_Â1c361facf36a739 Bad identity
(f) CSI Manifest Missing 0x00000002 msil_microsoft.web.ftpserver.resourceˇ_31bf3856ad364e│5_6.1.7600.1638Á_en-us_Â1c361facf36a739.manifest msil_microsoft.web.ftpserver.resourceˇ_31bf3856ad364e│5_6.1.7600.1638Á_en-us_Â1c361facf36a739
(f) CSI Corrupt Identity 0xC0000161 (not UTF8) wow64▀microsoŠt-windows-ftpsvŃ.resources_31bf3856ad36┤e35_6.1.7600.16385_en-us_6cd75eb3d2573c5f Bad identity
(f) CSI Manifest Missing 0x00000002 wow64▀microsoŠt-windows-ftpsvŃ.resources_31bf3856ad36┤e35_6.1.7600.16385_en-us_6cd75eb3d2573c5f.manifest wow64▀microsoŠt-windows-ftpsvŃ.resources_31bf3856ad36┤e35_6.1.7600.16385_en-us_6cd75eb3d2573c5f
Summary:
Seconds executed: 189
Found 4 errors
CSI Manifest Missing Total count: 2
CSI Corrupt Identity Total count: 2
Unavailable repair files:
winsxs\manifests\msil_microsoft.web.ftpserver.resourceˇ_31bf3856ad364e│5_6.1.7600.1638Á_en-us_Â1c361facf36a739.manifest
winsxs\manifests\wow64▀microsoŠt-windows-ftpsvŃ.resources_31bf3856ad36┤e35_6.1.7600.16385_en-us_6cd75eb3d2573c5f.manifest

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 16.0
2012-11-19 20:42
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 189
No errors detected


OK what next?

Wfiw, I am using a SSD.
Do you think it smell of malware or of SSD/hardware failure?

Many thanks

J
Hi J,

If you don't mind, I would prefer it if you stick to this thread and this thread alone for Windows Update issues. I'm confident that between Noel and myself, we have the expertise to be able to solve this :)

How is Windows Update running now? That COMPONENTS replacement fixed everything.

Quote   Quote: Originally Posted by Layback Bear View Post
I'm not barging in but I though this might help understand things.
How can I be sure if I am still infected with "Win32/Small.CA" virus".

Seams like two repair threads on same computer at the same time.
The right hand might not know what the left hand is doing.
Thanks for pointing this out!

Tom
My System SpecsSystem Spec
19 Nov 2012   #15
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

You welcome Tom. I will go back to watching and learning.
My System SpecsSystem Spec
Reply

 Windows Update - total failure. TrustedInstaller.exe ==> 25% CPU.




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