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Windows Update - total failure. TrustedInstaller.exe ==> 25% CPU.
Hi
I had a virus/trojan, but now it seems I am in the clear security wise.
How can I be sure if I am still infected with "Win32/Small.CA" virus".
Jacee was helping me with security issues but I think I have exhausted her skills.
But now I cant get Window Update to work at all. I have tried this Mr Fixit, which admits that there is a problem but fails to solve it.
How do I reset Windows Update components?
One clue is that TrustedInstaller.exe is running all the time, hogging about 25% of my CPU.
I searched for Reliability on my Start button and it took me to a place called:
"Control Panel\All Control Panel Items\Action Center\Problem Reports"
I then tried to delete everything but I can see that I am getting a vast number of "WindowsWcpOtherFailure3" problems - they are coming in every couple of seconds in fact.
Here is one of these problems in more detail:
Problem signature
Problem Event Name: WindowsWcpOtherFailure3
OsVersion: 6.1.7601
File: base\lstring\lblob.cpp
Function: RtlTranscodeLBlobs
Line: 2221
Status: c0000161
StackHash: 0xe2a94a52
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Extra information about the problem
Bucket ID: 1947205397
Out of desperation I have uninstalled everything I dont really, really need including Skype.
If I try to run Windows Update, after a very long time (2 minutes?) I eventually get an error message.
Also if I click on Installed Updates, it claims that there arent any on my PC. This is clearly nonsense - I have had my PC (running Windows 7 x64 for about 1 year now and there have been innumerable updates).
Can anyone help??
Many thanks
J