Windows 7 64 bit activation error

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  1. Posts : 7
    XP
       #1

    Windows 7 64 bit activation error


    Hi,
    i got my laptop last week with win 7 pro 32bit (refurbished laptop not brand new).
    its activated & work fine with windows update.
    but i want to utilize 4 gb of ram (instead of 2.4gb in 32bit)
    so i installed win 7 64bit on same laptop on new partition as dual boot.
    when i try to enter the keys to activate it gives

    (i remember that on some other forum or here ,that same key will be used to activate both 32bit & 64bit in same laptop or pc... am i correct .....????????????
    Error Code OxC004E003

    laptop details
    lenovo R400
    win 7 32bit activated & works with windows update
    250 gb hdd
    4 gb ddr3

    (seller does'nt included the win 7 dvd so i used any other disk which i downloaded some time back from net. its also win sp1.... )


    win genuine validation diag tool report

    Code:
    """"""
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 00371-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {82F5AB84-D00B-477B-89C9-895FF10A455A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{82F5AB84-D00B-477B-89C9-895FF10A455A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-106960142-2160015691-357026400</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2768L13</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7UET93WW (3.23 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20111215000000.000000+000</Date></BIOS><HWID>B3953107018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7U   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700437-02-1033-7601.0000-3212012
    Installation ID: 016355932335165490640883536682093135669411924682519221
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 24367
    License Status: Initial grace period
    Time remaining: 43080 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 11/16/2012 7:34:30 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MgAAAAEABQABAAIAAAABAAAAAAABAAEA6GHscwNBsFQuCFDxgIXIX9ThFKAkNHC2Rso=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            LENOVO        TP-7U   
      FACP            LENOVO        TP-7U   
      HPET            LENOVO        TP-7U   
      BOOT            LENOVO        TP-7U   
      MCFG            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   
      ECDT            LENOVO        TP-7U   
      SLIC            LENOVO        TP-7U   
      ASF!            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   
      TCPA                    
      DMAR                          
      SSDT            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   
    
    
    """""""""""""""
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please attempt validation at www.microsoft.com/genuine/validate - what exactly happens?

    Post a new MGADiag report
      My Computer


  3. Posts : 7
    XP
    Thread Starter
       #3

    genuine validation passed
    :"
    Because Windows installed on your PC is genuine, enjoy the security, reliability and protection it provides."

    plz give a link to download latest MGADiag too;


    same error code when i tried to chenge key

    Error Code OxC004E003

    mgadiag tool ver 1.9.0027.0

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 00371-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {82F5AB84-D00B-477B-89C9-895FF10A455A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{82F5AB84-D00B-477B-89C9-895FF10A455A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>00371-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-106960142-2160015691-357026400</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2768L13</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7UET93WW (3.23 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20111215000000.000000+000</Date></BIOS><HWID>B3953107018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-7U   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700437-02-1033-7601.0000-3232012
    Installation ID: 008964509686752202540262925570268370292435901992015861
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 24367
    License Status: Initial grace period
    Time remaining: 40980 minute(s) (28 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 11/18/2012 8:07:24 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:18:2012 19:53
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAEABQABAAIAAAAAAAAAAAABAAEA6GHscwNBLghQ8YCFyF+wVNThJDQUoEbK
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            LENOVO        TP-7U   
      FACP            LENOVO        TP-7U   
      HPET            LENOVO        TP-7U   
      BOOT            LENOVO        TP-7U   
      MCFG            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   
      ECDT            LENOVO        TP-7U   
      SLIC            LENOVO        TP-7U   
      ASF!            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   
      TCPA                    
      DMAR                          
      SSDT            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U   
      SSDT            LENOVO        TP-7U

      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    Please first try recreating Licensing Store.

    Recreate the Licensing Store
    Go to Start > All Programs > Accessories
    Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
    Run the following commands in the Command Prompt window, using the Enter key at the end of each

    net stop sppsvc
    (wait until the service has stopped before entering the following lines)

    CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    REN tokens.dat tokens.bar
    net start sppsvc
    slui.exe

    After a couple of seconds the Windows Activation dialog will appear.
    You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
    If you are asked for your Key, use the one on the COA sticker on the machine's case

    Reboot and Post back with a new MGADiag report
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    Ah - I just realised -
    You say you are dualbooting 32-bit and 64-bit?
    Can't be done with the same license.
    Each needs to have its own license.
      My Computer


  6. Posts : 7
    XP
    Thread Starter
       #6

    but when i searched the net it says i can use 32bit or 64 bit.......

    even if agree with mean consider like this.. i have 32 bit win 7 pro & it gets corrupted.. then i use the same win 7 dvd to install win 7 64bit instead of 32 bit on same machine , you are saying i have to get new keys... that doesnt make sense...

    i'm using dual boot bcz i feared that these problems could occur, that why i installed 64bit as dual... i'm ready to get rid of 32bit if 64bit get activated..
    (when i'm using 64 bit , other OS with 32 bit will be offline, so windows must consider it as re installation for same machine.. am i correct..

    Activating 64bit using 32Bit Key
    [Solved] Using my OEM 32 bit key to install a 64 bit win 7 instead. - general-discussion - windows-7


    ..

    i tried the above steps.. not help same error..
      My Computer


  7. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #7

    manojgj said:
    but when i searched the net it says i can use 32bit or 64 bit.......
    Exactly......or............
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Either/or - but NOT both!
    If you activate teh second installation you will end up with a non-genuine first installation.
      My Computer


  9. Posts : 212
    Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
       #9

    Yep, the licence is only good for one installation.
      My Computer


  10. Posts : 7
    XP
    Thread Starter
       #10

    thats sounds great.. i'm ready to get rid if 32 bit.....
    please tell me how to activate 64bit with the keys i have .....
    above steps failed,same error
      My Computer


 
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