This computer is not running Genuine Windows

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #21

    Gotcha!
    Please run the following commands in an Elevated Command Prompt and post the results.

    Code:
     
     
    REG ADD HKLM\SYSTEM\CurrentControlSet\Control\hivelist /V "\REGISTRY\USER\S-1-5-20" /D "Device\HarddiskVolume4\Windows\ServiceProfiles\NetworkService\NTUSER.DAT"
    REG QUERY HKLM\SYSTEM\CurrentControlSet\Control\hivelist
    Reboot, and then run another MGADiag report.
    Last edited by NoelDP; 21 Nov 2012 at 14:11. Reason: corredt editing error!
      My Computer


  2. Posts : 43
    Windows 7 Ultimate x64
    Thread Starter
       #22

    Command Prompt Result


    Here's the result of Command Prompt.
    I'll post MGADiag report after the reboot.



    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>REG ADD HKLM\SYSTEM\CurrentControlSet\Control\hivelist /V "\
    REGISTRY\USER\S-1-5-20" /D "Device\HarddiskVolume4\Windows\ServiceProfiles\Netwo
    rkService\NTUSER.DAT"
    The operation completed successfully.

    C:\Windows\system32>REG QUERY REG ADD HKLM\SYSTEM\CurrentControlSet\Control\hive
    list
    ERROR: Invalid key name.
    Type "REG QUERY /?" for usage.

    C:\Windows\system32>
      My Computer


  3. Posts : 43
    Windows 7 Ultimate x64
    Thread Starter
       #23

    MGADiag report


    Here's the MGADiag report after reboot.
    It took awhile because of computer being weird.




    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0x80070005
    Windows Product Key: *****-*****-VQQKT-QGGGP-RQ62D
    Windows Product Key Hash: B1oWRG44kq4hE5pxicwjPOx3L+M=
    Windows Product ID: 00426-437-6655695-85858
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {80409215-9A94-4664-BBCA-49BFB01EB123}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.120830-0334
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{80409215-9A94-4664-BBCA-49BFB01EB123}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RQ62D</PKey><PID>00426-437-6655695-85858</PID><PIDType>5</PIDType><SID>S-1-5-21-3463364969-3535792361-3485682137</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-970A-UD3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F6</Version><SMBIOSVersion major="2" minor="4"/><Date>20120530000000.000000+000</Date></BIOS><HWID>9BB83607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
    Error: 0x46

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000004000
    Event Time Stamp: 11:19:2012 08:01
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui


    HWID Data-->
    HWID Hash Current: NgAAAAIABAABAAEAAAACAAAAAgABAAEAln0go3cW/IgQM9zf3BVU8gbDDDdiPc6arh2v/yAh

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC GBT GBTUACPI
    FACP GBT GBTUACPI
    HPET GBT GBTUACPI
    MCFG GBT GBTUACPI
    MSDM GBT GBTUACPI
    EUDS GBT
    MATS GBT
    TAMG GBT GBT B0
    MATS GBT
    SSDT AMD POWERNOW
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #24

    Good - I think we're getting somewhere :)

    Please run the following command and post the results

    DIR C:\Windows\Sppcommdlg.* /S
      My Computer


  5. Posts : 43
    Windows 7 Ultimate x64
    Thread Starter
       #25

    Command Prompt Result


    Here's a result.



    Code:
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Windows\system32>DIR C:\Windows\Sppcommdlg.* /S
     Volume in drive C has no label.
     Volume Serial Number is 3AD9-BE71
    
     Directory of C:\Windows\System32
    
    07/13/2009  08:41 PM           381,952 sppcommdlg.dll
                   1 File(s)        381,952 bytes
    
     Directory of C:\Windows\System32\en-US
    
    07/13/2009  09:24 PM            52,224 sppcommdlg.dll.mui
                   1 File(s)         52,224 bytes
    
     Directory of C:\Windows\SysWOW64
    
    07/13/2009  08:16 PM           345,088 sppcommdlg.dll
                   1 File(s)        345,088 bytes
    
     Directory of C:\Windows\SysWOW64\en-US
    
    07/13/2009  09:09 PM            52,224 sppcommdlg.dll.mui
                   1 File(s)         52,224 bytes
    
     Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..ty-spp-ux.resources_3
    1bf3856ad364e35_6.1.7600.16385_en-us_54dae2e5153375ce
    
    07/13/2009  09:24 PM            52,224 sppcommdlg.dll.mui
                   1 File(s)         52,224 bytes
    
     Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-ux_31bf3856
    ad364e35_6.1.7600.16385_none_b7b69062b883381f
    
    07/13/2009  08:41 PM           381,952 sppcommdlg.dll
                   1 File(s)        381,952 bytes
    
     Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-ux_31bf3856
    ad364e35_6.1.7601.17514_none_b9e7a42ab571bbb9
    
    07/13/2009  08:41 PM           381,952 sppcommdlg.dll
                   1 File(s)        381,952 bytes
    
     Directory of C:\Windows\winsxs\wow64_microsoft-windows-s..ty-spp-ux.resources_3
    1bf3856ad364e35_6.1.7600.16385_en-us_5f2f8d37499437c9
    
    07/13/2009  09:09 PM            52,224 sppcommdlg.dll.mui
                   1 File(s)         52,224 bytes
    
     Directory of C:\Windows\winsxs\wow64_microsoft-windows-security-spp-ux_31bf3856
    ad364e35_6.1.7600.16385_none_c20b3ab4ece3fa1a
    
    07/13/2009  08:16 PM           345,088 sppcommdlg.dll
                   1 File(s)        345,088 bytes
    
     Directory of C:\Windows\winsxs\wow64_microsoft-windows-security-spp-ux_31bf3856
    ad364e35_6.1.7601.17514_none_c43c4e7ce9d27db4
    
    07/13/2009  08:16 PM           345,088 sppcommdlg.dll
                   1 File(s)        345,088 bytes
    
         Total Files Listed:
                  10 File(s)      2,390,016 bytes
                   0 Dir(s)  53,841,973,248 bytes free
    
    C:\Windows\system32>
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #26

    Ok - Now run these commands, and post the results....

    ATTRIB C:\Windows\sppcommdlg.* /S
    ICACLS C:\Windows\System32\sppcommdlg.* /T
    ICACLS C:\Windows\SysWOW64\sppcommdlg.* /T
      My Computer


  7. Posts : 43
    Windows 7 Ultimate x64
    Thread Starter
       #27

    A new result


    Here's the result.


    Code:
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Windows\system32>ATTRIB C:\Windows\sppcommdlg.* /S
    A            C:\Windows\System32\en-US\sppcommdlg.dll.mui
    A            C:\Windows\System32\sppcommdlg.dll
    A            C:\Windows\SysWOW64\en-US\sppcommdlg.dll.mui
    A            C:\Windows\SysWOW64\sppcommdlg.dll
    A            C:\Windows\winsxs\amd64_microsoft-windows-s..ty-spp-ux.resources_31
    bf3856ad364e35_6.1.7600.16385_en-us_54dae2e5153375ce\sppcommdlg.dll.mui
    A            C:\Windows\winsxs\amd64_microsoft-windows-security-spp-ux_31bf3856a
    d364e35_6.1.7600.16385_none_b7b69062b883381f\sppcommdlg.dll
    A            C:\Windows\winsxs\amd64_microsoft-windows-security-spp-ux_31bf3856a
    d364e35_6.1.7601.17514_none_b9e7a42ab571bbb9\sppcommdlg.dll
    A            C:\Windows\winsxs\wow64_microsoft-windows-s..ty-spp-ux.resources_31
    bf3856ad364e35_6.1.7600.16385_en-us_5f2f8d37499437c9\sppcommdlg.dll.mui
    A            C:\Windows\winsxs\wow64_microsoft-windows-security-spp-ux_31bf3856a
    d364e35_6.1.7600.16385_none_c20b3ab4ece3fa1a\sppcommdlg.dll
    A            C:\Windows\winsxs\wow64_microsoft-windows-security-spp-ux_31bf3856a
    d364e35_6.1.7601.17514_none_c43c4e7ce9d27db4\sppcommdlg.dll
    
    C:\Windows\system32>ICACLS C:\Windows\System32\sppcommdlg.* /T
    C:\Windows\System32\sppcommdlg.dll NT SERVICE\TrustedInstaller:(F)
                                       BUILTIN\Administrators:(RX)
                                       NT AUTHORITY\SYSTEM:(RX)
                                       BUILTIN\Users:(RX)
    
    C:\Windows\System32\en-US\sppcommdlg.dll.mui NT SERVICE\TrustedInstaller:(F)
                                                 BUILTIN\Administrators:(RX)
                                                 NT AUTHORITY\SYSTEM:(RX)
                                                 BUILTIN\Users:(RX)
    
    C:\Windows\System32\LogFiles\WMI\RtBackup\sppcommdlg.*: Access is denied.
    Successfully processed 2 files; Failed processing 1 files
    
    C:\Windows\system32>ICACLS C:\Windows\SysWOW64\sppcommdlg.* /T
    C:\Windows\SysWOW64\sppcommdlg.dll NT SERVICE\TrustedInstaller:(F)
                                       BUILTIN\Administrators:(RX)
                                       NT AUTHORITY\SYSTEM:(RX)
                                       BUILTIN\Users:(RX)
    
    C:\Windows\SysWOW64\en-US\sppcommdlg.dll.mui NT SERVICE\TrustedInstaller:(F)
                                                 BUILTIN\Administrators:(RX)
                                                 NT AUTHORITY\SYSTEM:(RX)
                                                 BUILTIN\Users:(RX)
    
    Successfully processed 2 files; Failed processing 0 files
    
    C:\Windows\system32>
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #28

    Ooops - forgot to chaeck that the hive is loading properly now!

    Please run

    REG QUERY HKU

    post the results
      My Computer


  9. Posts : 43
    Windows 7 Ultimate x64
    Thread Starter
       #29

    Here


    No problem, here's the report.



    Code:
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    
    C:\Windows\system32>REG QUERY HKU
    
    HKEY_USERS\.DEFAULT
    HKEY_USERS\S-1-5-19
    HKEY_USERS\S-1-5-21-3463364969-3535792361-3485682137-1000
    HKEY_USERS\S-1-5-21-3463364969-3535792361-3485682137-1000_Classes
    HKEY_USERS\S-1-5-18
    
    C:\Windows\system32>
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #30

    damn! still AWOL

    we need to check that registry key again.....

    REG QUERY HKLM\SYSTEM\CurrentControlSet\Control\hivelist
      My Computer


 
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