windows updates will not download


  1. Posts : 1
    Select 64bit windows 7 home premium
       #1

    windows updates will not download


    Windows 7 64 bit cannot get windows 7 updates to down load getting error 8024402f have tried all suggested ready fixes like FIXIT would appreciate help....noted windows defender updated yesterday....emails work....internet works
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please run a full CHKDSK and SFC scan....

    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

    At the Command prompt, type

    CHKDSK C: /R

    and hit the Enter key.
    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

    The CHKDSK will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
    then run the SFC.

    SFC -System File Checker - Instructions
    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key

    Wait for the scan to finish - make a note of any error messages - and then reboot.


    Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply
    Last edited by NoelDP; 18 Nov 2012 at 17:20. Reason: remove MGADiag ref
      My Computer


 

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