Service Pack 1 won't install


  1. webgal318
    Posts : 97
    Windows Seven Home Premium 64 Bit
       New #1

    Service Pack 1 won't install


    I am working on a PC with Windows 7 Ultimate.
    The owner has told me that a friend upgraded her from Vista to 7.
    There is an OEM activation key listed under system configuration.
    How do I know it is genuine?

    The reason I ask is because SP1 dowloads from Microsoft site but fails to install:
    The message I receive is:
    Faiure configuring Service Pak. Reverting changes
      My Computer
    Quote Quote

  3. tom982
    Posts : 2,663
    Windows 8.1 Pro x64
       New #2

    Hello webgal318 and welcome to the forums

    Could you follow the instructions here please:

    Windows Update Posting Instructions

    Windows Genuine and Activation Issue Posting Instructions

    Tom
      My Computer
    Quote Quote

 

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